Mental Health and Benefits

The Frontline Network are delighted to announce this online training Mental Health and Benefits, delivered by CPAG as part of our ongoing Outsourced Training programme.

Who can attend

Please be aware this training is exclusively offered to frontline workers supporting individuals experiencing homelessness in the England and Wales.

Those who fall outside of the above criteria will not be able to attend this training event and any booking made will have to be returned.

Please ensure you have agreed time off for training with line manager in order to attend this event prior to registration.

About this course

This course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the pitfalls of the system.

The session will cover:

· Common diagnoses, symptoms, medication, and side-effects

· Barriers to people getting the right entitlement

· Personal independence payment in a mental health context

· Medical tests for universal credit and employment and support allowance

· A basic knowledge of the benefits system is assumed.

Delivery

Session will be delivered over one day, from 10am to 4pm. Session will be delivered over Zoom.

Further details for course breakdown will be shared head of training.

GDPR Statement

The Frontline Network are working with CPAG as training provider to offer Mental Health and Benefits on 22/09/2025. In order to facilitate this training session, we are required to share registration information with CPAG to deliver the session. Information collected at registration will include name, job role, organisation name and postcode, work email address, and work phone number (optional). Trainer will only use this information to register attendance, share joining links, share pre- and post-training course materials, share feedback forms and, where necessary, answer questions that arise in training but are unable to be answered due to time constraints. By registering for this training event, you are confirming your consent for the Frontline Network to share your registration details with CPAG for the above stated purposes.

Please note if you do not consent to your registration details being shared with training provider, we will not be able to host you on this training session.

Training Fund

Interested in further training for yourself or your organisation? The Frontline Network can provide up to £500 towards an individual training course or £1,500 towards a group training session through our Training Fund programme. Visit our website here for further information about our criteria and how to apply.

Frontline Network E-News

Please sign up for the for the FN e-news for updates about future training sessions. You just need to be a frontline worker in the statutory, voluntary or public sector working with people experiencing homelessness.