Microsoft Copilot: What's Actually Working in Enterprise Rollouts

Your organisation just bought Microsoft Copilot licenses. Now what?

If you're like most companies, you've deployed Copilot and... adoption is underwhelming. People tried it once, found it "interesting," and went back to their old ways. Meanwhile, leadership is asking about ROI.

This session cuts through the marketing to share what actually works when rolling out Copilot at scale.

What We'll Cover:

• Why 90% of Copilot success is about people, not technology

• The "Champions Network" approach that drives real adoption

• Scenario-based rollouts: How to match Copilot features to actual business problems

• The metrics that matter (and the vanity metrics that don't)

• Common mistakes: What we've seen go wrong and how to avoid it

You'll Learn:

• The four pillars of successful Copilot implementation

• How to identify high-impact use cases before deployment

• Building an AI Council that actually makes decisions

• Managing the anxiety: How to address "AI replacing jobs" fears

• Extending Copilot: Custom agents, SharePoint integration, and what's worth building

This Session Is For:

• IT leaders responsible for Microsoft 365 and Copilot rollouts

• Change managers and adoption specialists

• Department heads wondering how to get value from Copilot

• Anyone who's been told to "make Copilot work" without a clear plan

What You'll Leave With:

• A framework for assessing your organisation's Copilot readiness

• A prioritised list of high-value scenarios to target first

• Practical tactics for driving adoption beyond the initial launch

• A community of practitioners facing the same challenges

About the Session:

This isn't a Microsoft sales pitch. It's a practitioner-led discussion based on real implementations—what worked, what didn't, and why.

Bring your Copilot questions. We'll answer them honestly.