Microsoft Teams

Microsoft Teams has rapidly become the central hub for digital collaboration. This short course explores the essential tools available in Teams—without drowning in menus. Whether you're arranging meetings, managing chats, or coordinating projects across departments, this content helps you make Teams feel less like a maze and more like a toolbox.

You’ll explore how to use communication tools effectively, manage meetings without frustration, and create a seamless workflow across teams and channels. Each module is structured to reduce time spent guessing and increase time spent getting things done—efficiently, not frantically.

Learning Outcomes:

• Navigate Microsoft Teams and its interface with confidence.
• Use chat and channels for efficient digital communication.
• Manage and schedule meetings using key tools.
• Share files and collaborate in shared team spaces.
• Understand Teams roles and permission settings clearly.
• Streamline workflow across departments using integrated features.

Who is this Course For:

• Office workers handling remote collaboration or scheduling.
• Managers coordinating hybrid teams across multiple projects.
• Administrative staff organising and documenting meetings.
• Educators using Teams for student communication.
• HR departments holding interviews or onboarding sessions.
• Customer support teams managing shared inboxes.
• Small businesses using Teams for document sharing.
• Freelancers collaborating with clients via Teams.

Career Path:

• Administrative Assistant – £24,000/year
• Team Coordinator – £26,500/year
• IT Support Technician – £29,000/year
• Operations Assistant – £28,000/year
• Project Administrator – £31,000/year
• Virtual Office Manager – £33,000/year