Mind the Gap: integrating human factors & ergonomics into health and social care to improve safety and experience
Date and time
Location
The Durham Centre
Belmont Industrial Estate Durham DH1 1TN United KingdomDescription
The Human Factors Community of Practice aims to bring together people from across the region who share a passion for Human Factors & Ergonomics (HFE) with a desire to develop its use in practice. HFE in health and social care is growing regionally, nationally and internationally, but those with an interest in its application are dispersed across organisations often with limited resources and remit to apply the principles within their practice.
The North East and North Cumbria CoP HFE would like to share success and showcase examples of HFE from across the region and Nationally. This event will provide an exciting network opportunity and encourage the HFE community to act as points of contact for workstreams that may be adapted to meet local need outside of their own organisations.
To keep up to date with the Community of Practice please follow us on Twitter: @hfecop @theQCommunity, @AHSN_NENC
We would love to welcome you to the event if you are a;
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Q member
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None Q Clinicians
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Health Care Professionals (HCP’s)
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None HCP’s from health & social care
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Military personnel
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Patient Public Involvement (PPI) Reps with a specific interest in Human Factors and Ergonomics from across the region and Nationally
Breakout Sessions am / pm speakers and synopsis’s.
11:30-12:30 AM Breakout Session One & Two
Dr Dave Murray
Delivering Human Factors within Medical Education: Good intentions, but what about the reality?
There is a drive to incorporate Human Factors education within medical education and beyond, but is there a lack of clarity and consistency in definition, terminology, and curriculum? What are we really delivering?
Dr Dawn Benson
Learning from Incidents: An introduction to systems factors – a practical application.
When the safety of patients or staff is compromised questions often emerge around individual responsibility. Despite a plethora of knowledge, and evidence, that blame does not improve safety, health professionals report that they work in a blame culture. Safety science offers us a lens to understand the complexity of healthcare and foreground the systems factors which put individuals and teams in a position where it is difficult for them to avoid harm. It helps us to see clearly where the risks sit and offers opportunities for reducing harm to patients, staff and our NHS. In this workshop Dawn will introduce you to some straightforward human factors methods for analysing incidents. Participants will be talked through the process of using a systems method and will be directed towards further materials and learning.
Debbie Bunford
The ‘Helicopter View’: The role of the midwifery delivery suite coordinator in creating situational awareness on the unit and how this influences the Multidisciplinary Teams’ (MDT) ability to deliver safe care.
A number of high-profile reports and investigations into the failings in maternity care have consistently highlighted miscommunication and dysfunctional team working as contributing factors to poor maternal and perinatal outcomes. In my previous role as a Head of Midwifery, I became aware of the importance all members of the MDT placed on the delivery suite coordinator. A role that is taken for granted but has been overlooked in the strategic documents in maternity services since 1984.
I feel privileged to have the opportunity to informally discuss the preliminary findings of my current PhD study into this role.
Anthony Michael Garbutt
Theatre Cap Challenge Initiative in Cardiothoracic Theatres
Empirically, effective communication can improve patient safety within the operating theatre. Simply writing names and job roles on theatre caps can establish effective inter-professional communication, however, operationalisation can be problematic. As a previous operating theatre leader and now lecturer in adult nursing, I wish to informally discuss the theoretical and clinical basis for leading this initiative and strategies used to engage stakeholders in safer clinical practice. Can the #TheatreCapChallenge nurture a positive safety culture in a high reliability organisation?
14:00-15:00 Afternoon Breakout Session One & Two
(Refreshments available on route to final session)
Professor Paul Bowie
Q Exchange Bid: Upskilling healthcare staff in patient safety or other roles to technical membership and/or plans for a tool kit
Paul will talk about assembling Nationally renowned HFE academics and experts, establishing networks and creating HFE Tools and Process that have jointly been submitted to the Q exchange bid which has been successfully shortlisted.
Dr Kate Williamson
How can simulation expose the normalisation of deviance in clinical environments?
Normalisation of deviance occurs through a process of unacceptable practice or standards become acceptable over time for a number of reasons. When it occurs without negative results it becomes the social norm for the organisation. It can go unrecognised until a serious incident occurs.
The workshop will look at different situations such as patient falls and medications errors and how we could design in situ simulations for clinical areas, often based on real clinical incidents, to identify latent errors or potential normalisation of deviance in clinical practice.
As simulation is also recognised by organisations as an action for serious incidents through discussion we will address when and where simulation-based education may or may not be the appropriate tool for the job.
Anne – Marie Troy Smith & Dr Emma Lim
Appreciative Inquiry
To increase awareness around sepsis in the complex paediatric patient and learn from our experiences of rare complex cases using appreciative enquiry tools.
Sepsis is a leading cause of avoidable death Early recognition of paediatric sepsis is difficult but more so in patients with complex disability but can lead to reduced morbidity and mortality. Current available diagnostics lack sensitivity and specificity to accurately identify bacterial sepsis. This led to the development of NICE Sepsis guidelines 2016 however in practice, these guidelines may fail our increasingly complex children.
We want to share learning from rare events in a paediatric setting to allow the dissemination of important learning themes throughout our region.
The session will show the participants what an appreciative inquiry looks like. Two experienced team members will model the behaviours, questions and responses so that the wider participants are included in a different way of inquiry. The intent is that participants can then translate what they have learnt into action in their own organisation.
Dr William Peat, Kathy McClune and Bev Curtis
The Harrogate Human Factors Journey
A brief summary of the human factors journey that took place at Harrogate NHS Foundation Trust. Will and the team will talk about the journey within Harrogate NHS Foundation Trust to establish HFE across the Trust.
For further information about the event please contact anne.richardson@ahsn-nenc.org.uk
Organised by
The Health Innovation North East and North Cumbria (HI NENC) is dedicated to improving healthcare and supporting wealth creation through partnership working and promotion of innovation across the NHS, Academia and Industry.
With a remit to provide system-wide integration, we facilitate interactions with multiple partner organisations across the region. Principally we work with the NHS Trusts, CCGs and Universities which form our core membership, and we collaborate closely with many other stakeholder groups. We support the inclusive, collegiate approaches that are needed to address shared problems at a system level.
Wealth Creation and Health Improvement have a common requirement for innovation. HI NEC supports all aspects of innovation across healthcare from creating a culture that supports the innovation through to the dissemination and adoption of effective practice and proven technologies.
We have therefore achieved the regional reach and the local buy-in that is necessary to deliver cross-organisational programmes to improve health and create wealth in the region.