Missing out 2025: New figures on unclaimed support

Each year, billions of pounds in financial support go unclaimed by people who are eligible to receive it.

This webinar will share the headline findings from our third annual Missing Out report, including updated figures and key trends from the past year. For the first time, our analysis includes a local breakdown of unclaimed support for each local authority in Great Britain, helping you understand the picture in your area.

Join us to hear from a panel of frontline organisations across sectors who are working to close the gap. From local authorities and advice services to finance, utilities and housing, organisations are having an impact to improve awareness, simplify access and deliver meaningful results for their communities.

We will explore how practical solutions like LIFT and Apply Once are helping to embed this change and support coordinated outreach at scale.

Whether you work in policy, delivery or support, this session will help you understand the scale of the issue, methods that are working to address it and what more can be done.

Join us to:

• Hear new data on the £23 billion in unclaimed support across the UK and regionally, and why people miss out

• Discover how different sectors are responding and what impact they’re having

• Find out how tools and funding, including the Crisis and Resilience Fund, are being used to reach people, and hear how how you can help close the gap in your sector