Content will explore common issues which contribute to risk in outpatient care, including factors associated with:

The organisation, team and working environment
The patient
The interface with other providers

Following on from recommendations arising from the Paterson Inquiry, the importance of communicating in writing with patients about their treatment and care in language they can understand will be explored.

Case studies will be used to illustrate hazards within shared-decision-making, challenging patients, communication and record keeping.

The course is led by Annabelle MacGregor, Medical Adviser at MDDUS and Liz Price, Head of Training, CPD and Risk Advisory Services at MDDUS.

Application has been made to the Federation of the Royal Colleges of Physicians of the UK for 3 CPD credit.

Please read before booking:

You MUST have a webcam, speaker and microphone available on the device you intend use to access the training. This will ensure you are able to fully engage with the speaker/other delegates. This also allows our CPD verification process to be robust.
You MUST be able to access and fully participate in a Zoom meeting from whatever device you choose to use. Please cut and paste the following URL into your internet browser to access help on how to do this. The page includes the option to join a ‘test meeting’ from the device you intend to use. https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-meeting
If you experience any technical difficulty when checking you can access Zoom it could be because your local IT support is blocking access. If this happens you might consider using your own mobile device instead – Zoom works well on tablets.

FAQs

How can I contact the organiser with any questions?

Please email risk@mddus.com if you need to know more before booking.

Please note:

Prior to the event delegates can request a transfer to a future or alternative course.

MDDUS absorb the Eventbrite booking fee for this course (which is between £5 - £7)

Refunds can be requested in advance; however, Eventbrite will deduct the booking fee from any refund requested.

MDDUS is not liable for any costs incurred by delegates in relation to attendance at remote training courses. This includes if the course is cancelled or needs to be rescheduled.

What happens if we cannot access this event due to a technical issue?

Please ensure you have full access to Zoom before booking this course. If you experience technical difficulties accessing the course you can request a transfer to another course without incurring a fee.

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Mitigating risk in outpatient consultations