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Modern Customer Experience in Consumer Goods

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Oracle City Office, London

1 South Place

Moorgate

London

EC2M 2RB

United Kingdom

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Are you a CPG professional?

Join us for a practical, hands-on workshop to see for yourself how customer experience (CX) journey mapping can help you design experiences that keep your brand ahead of the market – and deliver financial results.

Also hear from a number of industry experts who will talk about the latest and greatest innovations in Blockchain and Data Driven Customer Experiences, in consumer goods. They will identify and discuss key trends and strategies and explain why this is relevant to modern CPG businesses who want to compete and win in the digital world.


Agenda:

  • Welcome & Introduction

  • Blockchain - Why is it relevant for modern CPG businesses?

  • Hands-On CX Journey Mapping Masterclass – CPG Focused

  • CX in CPG ‘Art of the Possible’ - Using Data to Personalise Experience in CPG

  • Lunch & Networking


Key Note Speakers:

Michel Tjoeng
Digital Strategist
Publicis Group

Jiri Kram
Customer Experience Solution Architect
Oracle CX Applications

Peter Bambridge
Director, Retail and Consumer Goods
Oracle Industry Solutions


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Date and Time

Location

Oracle City Office, London

1 South Place

Moorgate

London

EC2M 2RB

United Kingdom

View Map

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