Moments That Matter: Designing Customer Experiences with Impact
By Switch Direction
Overview
Turn everyday interactions into standout moments. Build loyalty, spark connection, and design experiences that truly land.
Welcome to Customer Experience!
Customer experience is the foundation of lasting relationships. This practical workshop explores how to design interactions that build trust, spark loyalty and make every touchpoint feel intentional. From first impressions to long-term engagement, you will discover how to shape experiences that resonate, respond to real needs and leave a lasting impact. Whether you are refining service journeys or rethinking communication, this session helps you put people at the centre where they belong.
Category: Business, Sales & Marketing
Good to know
Highlights
- 6 hours 30 minutes
- In person
Refund Policy
Refunds up to 7 days before event
Location
School House, Tattingstone CEVCP School,
Church Road
Tattingstone IP9 2NA United Kingdom
How do you want to get there?
Organised by
Switch Direction
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