Question 1

Can I bring my own food and drink?

Accepted Answer

Please note that bags will be checked on entry to help us ensure no outside food or drink is brought into Moo-La-La. Thanks so much for your understanding!

Question 2

Is there wheelchair access?

Accepted Answer

♿ Moo-La-La is fully wheelchair accessible, with flat ground throughout the venue to make getting around easy and comfortable.

Question 3

Will there be food, drink stalls, and a bar on site?

Accepted Answer

Absolutely!

Question 4

Is there camping?

Accepted Answer

⛺ As Moo-La-La is a one-day event, there’s no camping on site - but you’re very welcome to bring pop-up chairs and make yourself comfy!

Question 5

Can we buy tickets on the door?

Accepted Answer

Moo-La-La is set to reach full capacity before the big day - so we can’t guarantee tickets will be available on the door.

Question 6

Can we bring animals?

Accepted Answer

We kindly ask that you leave dogs and other pets at home, except for registered assistance animals. As animal lovers, we feel the festival isn’t the best environment for them to enjoy.

Question 7

Can we come and go as we please?

Accepted Answer

We'll be using wristbands with re-entry windows, so you’ll be able to come and go within a set time.

Question 8

Is there parking?

Accepted Answer

Dedicated parking for this event is available at Cowbridge Comprehensive School, with a short walk into town. While not officially designated for the event, there are also several public car parks nearby, including those at the Leisure Centre and Town Hall.

Question 9

Do you offer carers concessions?

Accepted Answer

Absolutely! Just select the “Carer” ticket option and bring proof to show our security team on the day.

Question 10

Do you offer refunds?

Accepted Answer

As outlined in our terms and conditions prior to purchase, all ticket sales are final - however you’re more than welcome to pass your tickets on or resell them if needed.

Question 11

What measures are in place to manage alcohol sales at the event?

Accepted Answer

We’ll be operating a strict Challenge 25 policy. If you’re lucky enough to look under 25, please bring ID to show you’re 18 or over. We’ll also be using wristbands to help our bar staff monitor alcohol sales.

Question 12

Is this event family friendly?

Accepted Answer

Absolutely! The event is designed with families in mind. All hosts and performers have been instructed to use family-friendly, inclusive language. If any original songs contain explicit lyrics, these will be adapted to ensure suitability for all ages.

MOO-LA-LA MUSIC FESTIVAL