Name Changes on Tickets

If you're swapping/changing names on your booked ticket, please make sure to inform this by e-mail no later than 72 hours prior event start date. Mentioning: - old full name & date - new full name & date - ticket confirmation Send to: info@loyaute.nl

When do I receive a ticket confirmation?

You receive an Eventbrite Ticket confirmation directly after booking. Once you have completed your payment, you will also receive a confirmation with location details directly from us. This will be sent 2 days prior to event date.

I haven't paid for my ticket yet, is my ticket cancelled?

Yes. All tickets that remain unpaid are cancelled automatically after 12 hours. You will always receive a confirmation with the cancellation on your email. If you have paid, you will not receive that email.