£247.46 – £310.76

Motivating Teams & Driving a Sales Culture in your Business

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CIM | Moor Hall

Cookham

Maidenhead

Windsor & Maidenhead

SL6 9QH

United Kingdom

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Motivating Teams & Driving a Sales Culture in your Business

Venue: CIM | Moor Hall

Date: 10th August 2017, 9.15am - 4.45pm

Recommended Audience: This course is suitable Team Leaders, Directors of Sales, Operation Managers and General Managers responsible for all front facing team members, managers and supervisors within the business who could have an impact on developing the guest experience through up-selling.

Objectives: One day workshop to learn how to coach your teams to help to drive a positive and profitable sales culture throughout the business enabling teams to develop the guest journey through up-selling and enhancing the guest experience. Inspire exceptional performance from a wide range of people with different skill sets and motivations.

Trainer Bio:

Mandy Jennings: Managing Director, Paje Consultancy Ltd. Mandy has vast experience in hotels and venues and has managed many high performance teams. Her energy and drive are matched by her absolute professionalism – and it is no surprise that her work experience encompassing over 25 years, includes senior/director level sales positions with Thistle, Forte, Le Meridien and Marriott Hotels plus experience and reputation as Sales Director for the De Vere Group and Principal Hayley Hotels and Venues. As well as running her own consulting and training company she is the Sales Director for Venues of Excellence.

Melanie Cash: Melanie has worked in the hospitality industry in key sales roles for over twenty years and now offers support to businesses both large and small as a consultant and trainer. Her experience working with leading brands including; Marriott, Hilton, The Grove, The Belfry and The Lowry Hotel, to name just a few, has provided the firm foundation to enable her to offer a variety of Sales and Leadership Training and Development Support to other organisations. The consummate professional, Melanie has a natural aptitude to adapt her approach to different organisations and management styles and can blend her training and approach to suit the needs of your business however large or small.

Course Content:

  • Learn how to inspire teams with different skills and motivations

  • How to build an exceptional team and keep motivation levels high

  • Setting clear goals and targets

  • How to link sales to all departments

  • Using Open questions to get the conversation flowing

  • Suggestive selling to entice the guest

  • Developing a proactive, “can do” approach

  • Telling stories and painting pictures for guests

  • Evolving the guest journey to create additional magic moments


Terms and Conditions:

  • Up to 21 days - Course Fee refunded less Administration Fee of £25

  • Within 21 days - 100% of the Fee

Any queries regarding the course or if you wish to discuss our multiple delegate packages, contact the office on 0345 230 1414

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Location

CIM | Moor Hall

Cookham

Maidenhead

Windsor & Maidenhead

SL6 9QH

United Kingdom

View Map

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