MS Emails technical sessions

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Online Training

We’re currently upgrading MS Society email to give your group more ways to communicate with others, and within your team.

Find out more about our MS Society email upgrade

If your group has already migrated to the new Email facility, we invite you to join one of our interactive online training sessions, so you can learn all the tricks and tips for making the most of that technology.

You’ll get the chance to:

  • Learn about the ways your MS Society individual email and group/ support inboxes interact
  • Learn how to send, receive, forward emails from your individual and group account
  • Learn how to access your old emails, delete emails and reset passwords
  • Learn how to use the cloud based document repository, create, save and delete new documents
  • Learn how to use the calendar function
  • Learn how to utilise other Microsoft packages which you have associated with your email facility
  • Meet other Coordinating Team members and share your ideas and experiences

How does online training work?

We’ve had fantastic feedback from volunteers who joined our previous online training sessions. Everyone enjoyed connecting with people they wouldn’t usually meet and loved being able to join in without having to go out!

When you log in to an online training session, you can see and interact with the other participants on your screen. Everyone gets the opportunity to ask questions, share experiences and even take part in smaller discussion groups.

This online training is open to anyone who have access to the new emails facility.

Technical requirements

You can join online training by smartphone, laptop, or desktop computer. You can choose to use your device’s camera or to just be a voice in the discussion. You can also phone into the meeting whilst seeing any presentations or other participants on screen.

We use software called Zoom to run our online training. You may need to download the Zoom app to your device before you join a session.

Learn how to join a Zoom session

We know you can’t wait to sign up…

We’re running this online training three times in December, with morning, afternoon and evening options - we hope you’ll find a time that suits you and join us.

Any questions?

If you have any questions about taking part, contact us at

Data protection

The MS Society will use the information provided via the third party data processor Eventbrite to process your registration and participation for this event and may also use it to improve our service and communication to you through data analysis. We process this information on the lawful basis of legitimate interests in support of our goal of a strong community and independent lives. By providing the information you agree to the data being processed and stored as outlined above.

Privacy notice

To find out how we use and manage your personal data you can see our full privacy notice at Our updated notice contains more information about our processing of your data and your rights. You can also call our Supporter Care team on 0300 500 8084 to get a copy or to change what you receive from us. We promise as the MS Society to respect and keep secure your personal information.

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