MS Outlook Fundamentals

Master Outlook essentials from email to scheduling. Stay organised and communicate smartly.

Overview

Microsoft Outlook isn’t just an inbox—it’s your personal organiser in digital form. This course takes you through the essentials of Outlook, from navigating its clean interface to scheduling meetings without creating calendar chaos. Whether you’re sorting through emails or managing contacts, this course delivers the know-how to keep everything tidy and efficient.

Each module is tailored to help you understand Outlook’s best features without overcomplication. From task lists that won’t be forgotten to notes that actually get read, you’ll learn to make the most of every Outlook tool available. If you’ve ever wished your inbox would behave itself—this course is for you.

Learning Outcomes

• Understand Outlook’s interface and email structure with confidence.
• Send, receive, and manage emails with minimal fuss.
• Schedule appointments and meetings using calendar features efficiently.
• Organise tasks and notes to improve personal productivity.
• Manage and maintain accurate contact records and groups.
• Use Outlook tools to stay structured and save valuable time.

Course Curriculum

• Module 01: Introduction to Microsoft Outlook
• Module 02: User Interface
• Module 03: Email Management Part 1
• Module 04: Email Management Part 2
• Module 05: Efficient Scheduling
• Module 06: Manage Tasks and Notes
• Module 07: Contacts
• Module 08: Organising Contacts

Who is this Course For

• Office workers looking to streamline daily communication.
• Virtual assistants managing schedules and messages efficiently.
• Freelancers needing a dependable digital organiser.
• Students who want to structure academic correspondence.
• Remote professionals handling multiple client interactions.
• Customer support staff using email as a core channel.
• Admin staff maintaining schedules and internal communication.
• Anyone tired of messy inboxes and calendar confusion.

Career Path

• Administrative Assistant – Average £24,000 per year
• Executive PA – Average £34,000 per year
• Customer Service Representative – Average £22,000 per year
• Virtual Assistant – Average £28,000 per year
• Office Manager – Average £35,000 per year
• Project Coordinator – Average £32,000 per year