Skip Main Navigation
Page Content
This event has ended

Save This Event

Event Saved

Multichannel Roadtrip - Manchester


Monday, 5 December 2016 from 13:00 to 19:00 (GMT)

Registration Information

No registrations are available

Event Details

Making Multichannel Support Simple and Successful

Email. Phone. Chat. Messaging. SMS. Customers want to connect with companies over a variety of channels. And regardless of channel, they expect a seamless experience. Join us to learn more about how businesses are improving the experience for their customers with an integrated multichannel approach.

During this event, we’ll cover:
● Industry trends related multichannel support
● How to think about which channels to add next and get started quickly
● How other businesses are improving agent productivity and customer satisfaction with a more seamless support experience
● Tips and tricks for support leaders to successfully manage multiple channels


13:00 Registration and coffee

13:30 -15:00 Introduction to Making Multichannel Support Simple and Successful

15:00 - 15:20 Break 

15:20 - 16:20 Group Discussions

16:20  Happy Hour 

Do you have questions about Multichannel Roadtrip - Manchester? Contact Zendesk

When & Where

The Lowry
The Quays, Lowry Outlet, Pier 8
M50 3AZ Manchester
United Kingdom

Monday, 5 December 2016 from 13:00 to 19:00 (GMT)

  Add to my calendar



Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia and South America. Learn more at

  Contact the Organiser

Interested in hosting your own event?

Join millions of people on Eventbrite.

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.