Question 1

How does the pricing work for family tickets?

Accepted Answer

The total price of our family ticket packages is equal to the price of 2 Adult tickets. Everyone needs a ticket to gain entry, so the total cost has to be split between the no. tickets/people. This is the only way that Eventbrite can provide free tickets as a family package.

Question 2

Do you have accessible tickets and is a carer entitled to a free ticket?

Accepted Answer

Accessible entry is available. Carers also need a regular ticket. The venue is accessible; there is a separate entrance via the clubhouse, and a viewing area. Much of the rest of the site is on grass with limited walkways. These areas are accessible from the lower gate at attendee's own risk.

Question 3

What tickets do I need to buy?

Accepted Answer

Visit the event page here on Eventbrite, our official ticketing partner, to explore
options and pricing.

Question 4

Can I buy tickets on the day?

Accepted Answer

Potentially, if tickets are still available, then they may be available at the entrance to Musicfest Mainstage. Please note: tickets sold on the day will be full-price. Advance booking is strongly recommended, as Musicfest usually sells out beforehand.

Question 5

Will I receive physical tickets?

Accepted Answer

No, all tickets are digital. They will be scanned upon entry, and you will receive a Musicfest Mainstage wristband in exchange.

Question 6

Can I resell my ticket?

Accepted Answer

The organisers are not responsible for the resale of tickets. Please exercise caution when selling or purchasing resale tickets, as scams & scammers do exist.

Question 7

I bought my tickets early and now discover I can’t come. Can I get a refund?

Accepted Answer

Refunds are only issued under specific conditions, such as event cancellation. Please note that booking fees are nonrefundable.

Question 8

What’s included in my ticket?

Accepted Answer

Entry to Musicfest Mainstage. Access to all other music areas and the kids’ entertainment tents. Free water refill stations. General amenities, including restrooms and seating areas.

Question 9

What’s not included in my ticket price?

Accepted Answer

Food and drink. Merchandise purchased at stalls. Funfair rides, fairground activities, and access to the inflatable zone.

Question 10

Do I need to bring ID to purchase alcohol?

Accepted Answer

Yes, the festival operates a Challenge 25 policy. Accepted forms of ID include: Passport, Driving license, PASS card.

Question 11

Can I leave the festival site and return later?

Accepted Answer

Yes, re-entry is allowed with wristband. No wristband = No Entry. No entry/re-entry after 19:30 PM

Question 12

Can I bring my dog?

Accepted Answer

Yes, dogs are allowed but must remain on a lead at all times. Don’t forget to bring water for them too!

Question 13

Do I have to book in advance for any of the activities?

Accepted Answer

No - no activities require advance booking.

Question 14

Cost of kids’ entertainment?

Accepted Answer

Kids’ entertainment is included in the ticket price. Please note that your ticket does not included Funfair rides, fairground activities, Inflatable zone or any food & drink.

Question 15

What is the policy regarding bringing food and drink to the festival?

Accepted Answer

You may NOT BRING personal snacks or food for picnic purposes. Alcohol is not allowed; licensed bars are available inside. Bring an empty, refillable water bottle, as there are water refill stations on-site.

Question 16

What food will be available at the festival?

Accepted Answer

A variety of food vendors will cater to all dietary needs, including vegetarian, vegan, and gluten-free options. See our social media pages for our Food Village vendor list.

Question 17

Do I need to bring cash or a card with me?

Accepted Answer

Musicfest Mainstage is cashless. Vendors & bars accept card or contactless payments ONLY!

Question 18

Are there water points on-site?

Accepted Answer

Yes, refillable water stations are available. Bring an empty, refillable bottle.

Question 19

What are the toilet facilities like?

Accepted Answer

Clean, regularly maintained Portable loos will be available, including accessible toilets in Uddingston Cricket Club

Question 20

What should I wear, and what is the weather like?

Accepted Answer

Scotland’s weather is unpredictable, so be prepared for all conditions. Sunny weather: Sunscreen, sunglasses, and a hat. Cooler evening: Something warm for the evening performances. Rain: Waterproof clothing.

Question 21

Parking & Accessibility

Accepted Answer

There is NO PARKING available at the venue for attendees. There is public parking in the surrounding area, however, please be mindful of residential areas & park responsibly. The event organisers are not responsible for the safety of your vehicle.

Question 22

Is there disabled parking available at the venue?

Accepted Answer

Disabled parking spaces are very limited at Uddingston Cricket
Club - please plan ahead.

Question 23

Are there age restrictions or ID requirements to enter the event?

Accepted Answer

Under 18s must be accompanied by a responsible adult aged 21 or older. ID may be requested at entry. You may be searched upon entry. Security, including Police Scotland, will be present throughout the event.

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