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MUXL 2017 Conference Workshops

MUXL

Friday, 10 November 2017 from 09:30 to 17:30 (GMT)

MUXL 2017 Conference Workshops

Ticket Information

Type Remaining End Quantity
10:00 - 11:15 Getting Started with Intelligent Bots 5 Tickets Ended Free  
10:00 - 11:15 How do you design content for chatbots? 12 Tickets Ended Free  
11:45 - 13:00 The ‘Expert’ review: How to tell if your product is usable in under an hour 10 Tickets Ended Free  
11:45 - 13:00 When should you use conversational UI? 7 Tickets Ended Free  
14:00 - 15:30 Bringing disruptive innovation techniques to the heart of your design process Sold Out Ended Free  
14:00 - 15:30 Inclusive Design in Action 11 Tickets Ended Free  

Event Details

MUXL 2017 Conference Workshops

The registration for the workshops is now open, take this chance to reserve your spot at one of our compelling workshops.

Bear in mind that you can book just one ticket for one workshop. Any multiple booking will be cancelled.

Here you find the workshops' summaries. If you would like to learn more, have a look on our Conference Agenda.


Getting Started with Intelligent Bots

By Martin Jarvis and Gemma Yussuf

Mobile is everywhere and has changed every part of our lives. The way we work, play, socialise and interact with families, friends, colleagues and organisations, have all been revolutionised by the smartphone. We’re all experiencing “App Fatigue” and it’s becoming increasingly hard for app owners to maintain engagement with their users through their own mobile apps.

Messaging and Chat apps like WhatsApp, Facebook Messenger, WeChat and audio assistants such as Amazon Alexa are where most people are now spending the majority of their mobile moments. In this session, will show you how to get started with Oracle’s Intelligent Bots so you can leverage these new messaging platforms to engage your employees and customers and with new and existing services, like never before. We’ll cover:

  • Chatbot use cases and business opportunity
  • How to create a simple Banking ChatBot
  • Add Intent and Entities for checking Balances and Transferring Money
  • Defining the Conversation Flow
  • Train and Test your Intelligent ChatBot

How do you design content for chatbots?

By Tom Stewart and Jane Minto

How do you design content for chatbots? When did our day to day conversations become UI? And why now should the day to day interfaces that we interact with become a conversation again? What does that conversation look, or even perhaps even sound like? Through our interactive workshop, we aim to discuss some key aspects of building and creating content appropriate for a chatbot.

Anyone can build a Bot, but they are all ultimately founded on content. For a Bot to be able to solve a user problem, exploration is needed into What TOV is appropriate: what should your Bot sound like? Conversation works in two-directions: So, what style of response should your users be able to have?


The ‘Expert’ review: How to tell if your product is usable in under an hour

By Stuart Scott

During this hands-on workshop, we will guide attendees in critiquing each other’s digital products using some straightforward design principles. We’ll be presenting a pragmatic approach to ‘expert’ reviews that strips away a lot of the complex terminology and makes them available to anyone. By the end of this workshop, attendees will gain an understanding of how ‘expert’ reviews are conducted and the value they can provide. Attendees are encouraged to bring along current designs for critique either as mock-ups or interactive prototypes.

Based within the Centre for Human-Computer Interaction Design at City, University of London. City Interaction Lab is a product design and innovation consultancy that has been supporting major UK organisations for the past 10 years. Clients include Cancer Research UK, Virgin Atlantic and The AA. Thanks to EU funding they are now able to offer their expertise to London based start-ups and SMEs for free through their spinout StartUX.


When should you use conversational UI?

By Michael Albers

Conversational UI holds a lot of promise to humanise interactions between users and technology. But how can designers remove the friction to enable seamless flows of interactions?

This workshop aims to provide you with an overview and framework to address the challenges we are currently facing when designing voice-driven interfaces. You will learn how you can design a compelling conversational UI to create a more personalised experience and understand (from a design perspective) the opportunities in implementing a conversational UI, the state of the technology that underlies it, and some of the solutions currently in the marketplace.


Bringing disruptive innovation techniques to the heart of your design process

By Matthew Dickson & Tsvetelina Valcheva

At Standard Life, we came to realise that we needed new ways of working to be able to deliver on our strategic objectives and compete in a dynamic marketplace. Instead of the usual outsourcing of innovation to consultants, we felt we could approach this challenge differently. We set up an in-house innovation team tasked with building a new culture of bottom-up innovation, challenging our traditional ways of working in a large FTSE100 organisation.

In this workshop we will take you through the methodology we developed to run innovation sprints and deliver new propositions at a pace, and we will share the learns we gathered along the way. Participants will learn tried-and-tested immersive techniques for challenging assumptions and bringing the outside in during the design process.


Inclusive Design in Action 

By Alexandros Stylianidis

Technology is all around us – digital boards and public displays on the streets, self-checkouts in stores, computers in our workspaces, smart TVs and devices in our houses. We even tend to carry it with us to help us connect with our loved ones or entertain us. Even though it plays a big part of our everyday life, some devices are not easily usable by everyone.

This might be a constant issue to some, such as a visually impaired user using their phone, but also something temporary, such as being not being able to listen well in a busy place. In this workshop, you’ll learn about the different types of users or situations to consider and how to create more inclusive products that your users and your business can benefit from.

Do you have questions about MUXL 2017 Conference Workshops? Contact MUXL

When & Where


De Vere West One
9-10 Portland Place
W1B 1PR London
United Kingdom

Friday, 10 November 2017 from 09:30 to 17:30 (GMT)


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Organiser

MUXL

MUXL is a community of experience creators and innovators working in UX, Product, Mobile, Design & Development, collaborating to diffuse ideas and knowledge in a supportive and creative environment.

 - MUXL 2017 UX Design Conference, 10th November speakers include Aviva, Samsung, Airbnb, BT, BBC, see more at https://mobileuxlondon.com/MUXL2017 

 - UX Academy, 8-week course, in Shoreditch from £850, trainers include HSBC, JustGiving, Guardian next one is February 2018 -https://mobileuxlondon.com/training/ 

 - Subscribe to our mailing list Newsletter Sign-up

 - Read the latest UX industry news on our Blog 

  Contact the Organiser

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