£49.99

NAPA Training Day - Advanced Communication Skills

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£49.99

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Event description
NAPA Training day, in conjunction with Beeches Training

About this event

This one day course is suitable for anybody who wants to improve their communications skills to make interactions with colleagues more effective. This course will also provide attendees with the opportunity to enhance their interactions and communications with the people they are supporting, including those with dementia.

Learning outcomes

1. Explain the different ways that individuals may communicate

2. Recognise and explain the importance of effective communication with colleagues

3. Describe the factors which can affect interactions and communications with individuals with dementia

4. Explain how to use communication skills to manage complex, sensitive and/or abusive situations and behaviours

5. Be able to overcome barriers to communication and interactions

Training methods:

This course will be delivered by Zoom and will include, presentations, discussion and reflection, case studies, quizzes and films.


		NAPA Training Day -  Advanced Communication Skills image

		NAPA Training Day -  Advanced Communication Skills image
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Date and time

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Online event

Refund policy

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Eventbrite's fee is nonrefundable.

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