Join us for a “Having Difficult Conversations” workshop on:
Friday 14th February 12.30 – 1.30

We've all been there. That awkward moment when you need to address a sensitive issue with a colleague or supervisor. Maybe you made a mistake, or maybe you're concerned about someone else's behaviour. Whatever the situation, having a difficult conversation can be stressful.

But it's important to remember that these conversations are a normal part of any workplace. In fact, they can be an opportunity to build stronger relationships and improve your communication skills.

So how do you navigate these tricky situations? Here are a few tips:

Choose the right time and place. Don't try to have a difficult conversation when you're both rushed or stressed. Find a quiet place where you can talk without interruption.
Be clear and direct. State your concerns calmly and clearly. Avoid making accusations or blaming others.
Listen actively. Really listen to the other person's perspective. Don't interrupt or try to defend yourself.
Focus on solutions. Once you understand the other person's point of view, work together to find a solution that works for everyone.
Be respectful. Even if you disagree with the other person, treat them with respect.

Remember, difficult conversations don't have to be painful. By following these tips, you can make them more productive and less stressful.

NAW Webinar: Having Difficult Conversations