NCFE Level 2 Certificate in Team Leading (Online)

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Strong team leadership is essential for providing guidance and direction within a group and inevitably leads to more effective team work.

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Level 2 Certificate in Team Leading

This course runs for 5 weeks with one, two hour online session each week, you will also need to dedicate between 2-3 hours of self study per week.

Course Start Date: Tuesday 30 March

Session Time: 10:30am - 12:30pm

Course Duration: A two hour session online Zoom session each week for five weeks

  • Session 1 - Tuesday 30 March
  • Session 2 - Tuesday 6 April
  • Session 3 - Tuesday 13 April
  • Session 4 - Tuesday 20 April
  • Session 5 - Tuesday 27 April

About this course

If you're looking to develop your team leading skills to manage a team effectively, this course will help you do just that.

This qualification will teach you the principles of team leading, how to use different styles of leadership to enhance your team's performance, and how to motivate team members to get the best out of them. You'll learn how to manage conflict within teams, how to handle dissatisfied customers and how to be the best mentor possible

Course Content

  • The principles of team leading.
  • Understanding business
  • Effective communication on work-related information
  • Understanding how to deliver customer service and resolve problems
  • Skills for coaching and mentoring.

Course Fee and Eligibility

The course is government funded and you will be required to meet the following criteria to qualify for funding,

  • Be over 19 years of age
  • Have proof of residency in the UK for at least three years and live in the Greater London area.
  • Be unemployed or on a career break
  • Be in receipt of a benefit such as Job Seekers Allowance or Universal Credit
  • Be employed/self-employed and earning up to £16k per year
  • Must have a full level 2 qualification

Please note: you will be required to provide proof of eligibility before we are able to confirm your booking.

If you don't meet the eligibility criteria, you have the option to pay a discounted rate of just £250 for the course.

Please note: during this period whilst we deliver training via a virtual classroom, learners will require access to a WIFI connection and a laptop, tablet or mobile device.


For further information, please contact or call 07521 642301 or 07751 658524.


Due to the pandemic we would like to update you on some innovative changes and measures that we are putting in place to make sure our customers are able to continue accessing training.

During this period we will deliver all of our courses via a virtual classroom. For each course interactive weekly sessions will be held with a course trainer via Zoom and participants will have access to all learning resources online. We will also enable you to arrange 1-2-1 sessions with your course trainer if additional assistance is required.

DCS remain committed to providing high quality training solutions to enable you to develop your knowledge and skills and further your career!

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