UCLPartners in partnership with CareCity has developed training primarily aimed at those staff contacting low risk patients. It includes how to use the protocols along with motivational interviewing and health coaching principles.

Target audience: Health Care Assistants (HCA) or those in suitable roles within the primary care team (this could be pharmacy technician, physician associate etc), to support the management of patients with long-term conditions who are identified as low risk.

Learning outcomes: Clinicians will receive information about protocols that can be used by HCAs or similar, to contact people with asthma, COPD, type 2 diabetes and cardiovascular disease, who are low risk.

The training will cover the principles of motivational interviewing and health coaching to support local clinicians in their conversations with patients and carers.

Further information about these LTC support frameworks:These resources have been:

Led by clinical team of GPs and pharmacists
Supported by patient and public insight
Working with local clinicians and training hubs to adapt and deliver

Core principles:

Virtual by default
Mobilising and supporting the wider workforce (including pharmacists, HCAs, other non-clinical staff)
Step change in support for self-management
Digital innovation including apps for self management and technology for remote monitoring

Further information: can be found https://uclpartners.com/long-term-condition-support/how-to-use-this-support-package/.

For any queries about the webinars please contact NCL Training Hubs on nclccg.nclth@nhs.net

NCL UCLP Webinar - Training to support low risk LTC patients