All conflicts tend to have a high emotional content, and so emotional intelligence plays an important role when resolving workplace issues.

Emotions fuel conflict. Emotions are also the real drivers of resolution. Learn the beginning of how in this 1-hour workshop.

You will build awareness by uncovering ways to tune in and notice your own feelings and reactions. You will learn tips to deescalate by getting off autopilot and following steps to engage. Finally, you will build and balance your skills in empathy to come together and find a 3rd alternative. Delivered by emotional intelligence coaching expert Charlotte Moore, 7Level7Energy, the session will encourage you to blend thinking and feeling to give you ownership of your decisions and outcomes.

Background

Charlotte Moore, from 7Level7Energy, is an emotional intelligence coach, creator and facilitator of motivational training programmes and author of ‘Being the Best Version of You’. Charlotte’s career has spanned over 20 years and clients include Franklin Covey, The Jumeirah Group, Palazzo Versace Dubai, Marriott International and the NHS. Charlotte is a certified coach and consultant with 6seconds.

Important Information: Please click the green register button to book a free space on this session.

You will receive a calendar invite from nhs.quest@nhs.net prior to the session (please hold in your diary until you receive your invite and meeting link)

If you have any questions please contact nhs.quest@nhs.net

This event is for NHS Quest members only.

Unsure if your organisation is an NHS Quest member? - Click here to find out

Negotiating Conflict with Emotional Intelligence