Negotiation and Conflict Resolution Skills — Online Class
Learn how to navigate tricky situations and reach win-win solutions in our online class on Negotiation and Conflict Resolution Skills!
Select date and time
Location
Online
Refund Policy
About this event
Conflict is inevitable in personal and professional life, but mastering Negotiation and Conflict Resolution Skills ensures smoother interactions and effective agreements. This course covers key principles of understanding conflict, managing disputes, and applying negotiation techniques for productive outcomes. Learners will explore emotional intelligence, powerful negotiation tools, and strategies to navigate complex negotiation processes.
Additionally, the course delves into cross-cultural and multi-party negotiations, equipping participants with the skills to handle diverse perspectives and interests. By understanding how to use personal negotiating power, learners will be prepared to resolve conflicts confidently, enhance communication, and foster positive relationships.
Learning Outcomes:
- Understand the fundamentals of Negotiation and Conflict Resolution Skills.
- Learn strategies for managing conflicts in various professional settings.
- Explore negotiation techniques for effective decision-making and agreements.
- Apply emotional intelligence to enhance conflict resolution skills.
- Develop skills for cross-cultural and multi-party negotiations.
- Strengthen personal negotiating power for successful interactions.
Negotiation and Conflict Resolution Skills — Online Class Descriptions:
The demand for Negotiation and Conflict Resolution Skills is growing across industries, with professionals in negotiation roles seeing increasing opportunities. In the USA, studies indicate that professionals skilled in negotiation and dispute resolution often earn competitive salaries and secure leadership positions. As businesses expand and global interactions become more complex, conflict resolution expertise is more valuable than ever.
This Negotiation and Conflict Resolution Skills — Online Class provides practical insights into managing disputes, negotiating agreements, and applying emotional intelligence for positive outcomes. Covering cross-cultural negotiation, multi-party engagements, and personal negotiation strategies, this programme equips learners with the tools needed to handle various challenges.
Enrol today to strengthen your ability to manage conflicts, build strategic negotiation skills, and enhance professional relationships. Gain access to expert insights, structured lessons, and valuable techniques designed to refine your negotiation approach in different settings. Whether handling business negotiations or interpersonal conflicts, this course empowers you with the skills necessary for success.
Who is this course for:
- Business leaders, managers, and entrepreneurs seeking effective conflict resolution strategies.
- Corporate professionals involved in negotiations and decision-making processes.
- HR specialists, mediators, and consultants managing workplace disputes.
- Individuals interested in enhancing communication and negotiation skills.
- Anyone aiming to strengthen their ability to navigate conflicts successfully.
Career Path:
- Conflict Resolution Specialist
- Corporate Negotiator
- HR Consultant
- Mediator
- Business Strategy Analyst
- International Negotiation Expert
Requirements
You don’t need any educational qualifications or experience to enrol in the course.
Do note: You must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
Certificate of Completion – Digital / PDF Certificate
After completing the course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99.
Certificate of Completion – Hard copy Certificate
- You can get the CPD Accredited Hard Copy Certificate for £12.99.
Shipping Charges:
- Inside the UK: £3.99
- International: £10.99
Disclaimer
Please Take Note: This course is delivered entirely online and consists of pre-recorded sessions. You will receive access to the course materials within 48 hours of completing your enrolment.
Refund Policy:
After getting the login details, no refund request is acceptable.
Frequently asked questions
Negotiation is the process of reaching an agreement between parties with differing interests, while conflict resolution involves strategies to manage and resolve disputes peacefully.
The five key negotiation steps are preparation, discussion, clarification of interests, bargaining for a solution, and reaching an agreement that benefits both parties.
The five main strategies are avoiding, accommodating, competing, compromising, and collaborating, each used depending on the nature and intensity of the conflict.
The 5 C’s—clarity, confidence, creativity, commitment, and control—help negotiators express their interests, maintain composure, and work toward favourable agreements.
The seven core elements include interests, options, legitimacy, relationships, alternatives, commitment, and communication, all essential for a successful negotiation process.
The four golden rules are preparation, clear communication, understanding the other party’s needs, and creating win-win solutions to foster long-term agreements.