Negotiation and Conflict Resolution Training course is designed to equip you with the essential skills needed to navigate and resolve conflicts effectively.
Throughout this online course, you will explore the fundamentals of conflict and negotiation, understanding how they interact and impact both personal and professional relationships.
You will learn various conflict management strategies and negotiation techniques that can be applied in diverse scenarios, enhancing your ability to communicate and negotiate successfully.
With a focus on emotional intelligence and cross-cultural dynamics, this course will help you build a robust toolkit for resolving conflicts and achieving mutually beneficial outcomes.
Learning Outcomes of Negotiation and Conflict Resolution Training - Online Course
By the end of this course, you will be able to:
- Identify the key components of conflict and its underlying causes.
- Implement effective conflict management strategies.
- Understand the negotiation process and its stages.
- Utilise powerful negotiation tools to influence outcomes.
- Enhance emotional intelligence to improve negotiation effectiveness.
- Navigate cross-cultural negotiation scenarios confidently.
- Engage in successful multi-party negotiations.
- Leverage your personal negotiating power for better results.
Key Features of the Course
- A CPD certificate that is recognised worldwide.
- A great online learning experience.
- Interesting and unique online materials and activities.
- Expert guidance and support from the field leaders.
- Access to the study resources anytime you want.
- Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.
- Get a year-long access to the course.
Who This Course Is For
This course is suitable for individuals looking to improve their negotiation skills and conflict resolution abilities, including professionals, team leaders, managers, and anyone interested in personal development.
Requirements
- No prerequisites; suitable for individuals from any academic background.
- Accessible course materials from any internet-enabled device.
CPD Certificate from Course Gate
At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22.
Career Path
- Negotiation Specialist
- Conflict Resolution Consultant
- Human Resources Manager
- Mediation Professional
- Business Development Manager
