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Negotiation Skills and Techniques Training with Stephen Batcheler

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Room 2.15

Sanctuary Buildings

20 Great Smith Street

Westminster

SW1P 3BT

United Kingdom

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Description

The Overview - Power, Process & Principals

If you're ever in a position that requires you to negotiate, this is a must-attend training course ! Negotiation Skills and Techniques is for anyone who negotiates anything. It will make a positive difference in the deals you do. Now, more than ever, it's important that you know how to negotiate effectively.

This course is designed to provide the academic and practical skills to enable delegates to be both competent and confident in their negotiations. Our courses allow delegates to benefit by increasing their negotiating skills. We examine and evaluate the different styles of negotiation available and then use practical role plays to help the delegates understand the skills involved. Our trainers will help the delegates to critically examine the client/customer relationship and its effect on the negotiation process.

Course Benefits

Many interactions in a professional and social environment involve a series of negotiations whose outcome could be the difference between success and failure. In this course, you acquire the knowledge to develop sophisticated negotiating skills crucial to achieving the best possible terms of an agreement and building strong relationships. You gain experience through a dynamic learning environment of media-rich activities, practice sessions and in-depth, real-world simulations.

Who Should Attend

This course is valuable for anyone responsible for negotiating the best possible terms of an agreement for their organisation or those who desire to sharpen their negotiating skills. The types of delegates we have trained previously include:

  • Directors and senior managers

  • Local government employees

  • Managers, department heads, team leaders and supervisors

  • Technical team members

  • Customer service staff

Achieving Successful Outcomes

Following the course delegates will be able to focus on the key aspects and rules of successful negotiation including arguments and counter arguments, fallback positions and creative solutions and alternatives to agreement. Skills taught include:

  • How to plan and prepare a strategy for successful negotiations

  • Using effective negotiation skills and behaviours to gather information

  • Managing conflict and deadlock

  • How to influence and persuade both colleagues and clients

  • Effectively deal with complex, high value negotiations

  • Creating an organisational negotiation capability

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Date and Time

Location

Room 2.15

Sanctuary Buildings

20 Great Smith Street

Westminster

SW1P 3BT

United Kingdom

View Map

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