Negotiation Skills - Bite Sized Workshop

Within a sales arena, negotiation arises at some point, and if you are unprepared or inexperienced, you find yourself giving in to your customer’s demands. This workshop helps you to develop your negotiation skills, exceed your financial goals, and deliver more profits to your business. At the end of this workshop, you will: -

· Understand what negotiation is

· Understand the basic principles

· Understand how to deal with emotions

· Understand how to plan and prepare

· Be comfortable discussing trade concessions

· Be able to recognise behaviors and tactics used in negotiations

· Know how to achieve a win/win outcome

You will leave this workshop with a clear understanding of how to carry out successful negotiations for your business.