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NELC - Coaching Skills in the Workplace (2 Day Event)

North East Learning Collaborative

Wednesday, 18 November 2020 at 09:00 - Thursday, 19 November 2020 at 16:30 (GMT)

NELC - Coaching Skills in the Workplace (2 Day Event)
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Reserve my place 12 Tickets 18 Nov 2020 Free  

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Event Details



Progamme Title: Coaching Skills in the Workplace

Programme Duration: 2 Consecutive Days

Click here to download your course handouts now.

Dates and Venue Details:

10th & 11 March 2020             Health Village, Frederick Street  Facilitator:  Ann Smith

11th & 12th May 2020             Suttie Centre 218  Facilitator:  Gail Groves

8th & 9th September 2020         Room Q Woodhill House    Facilitators:  Elaine Buchan & Michelle Shek

18th & 19th November 2020     Aberdeen (Venue to be confirmed in Summer)  Facilitator:  Ann Smith

9th & 10th December 2020       Room Q Woodhill House    Facilitators:  Elaine Buchan & Kim Wong

14 places available on all dates.

What is it?

This two-day workshop has been designed to help participants develop a coaching style of management.  It is a practical workshop which helps to raise self-awareness and provides opportunities to practise in a safe environment the key coaching skills of listening well and asking questions which help individuals find their own solutions.  You will practice in small groups with examples which are real for you.  You will receive feedback on your listening and questioning skills which will support you in developing your confidence and competence in using a coaching style to increase morale, motivation and performance in the workplace. 

What are the objectives?

Participants will:

  • understand the definition of a coaching style in the context of management and leadership styles;
  • understand the benefits of using a coaching style and know when it is appropriate to do so;
  • learn how to use the OSCAR framework to support and structure a coaching conversation;
  • develop self awareness and confidence in their listening and questioning skills and in using techniques to help people find their own solutions;
  • identify the actions they can take to develop a coaching culture within their own team or department.

The programme:

Day 1

  • Welcome and Introductions
  • Expectations and Ground Rules
  • Coaching Definitions and Philosophies
  • Qualities of an Effective Coach
  • Coaching Skills – Effective Questioning and Active Listening
  • The OSCAR Model
  • Coaching Practice, Peer Feedback and Self Reflection

Day 2

  • Circles of Influence and Concern
  • Developing Self Awareness
  • Suspending Judgement
  • Emotional Triggers
  • Communication Preferences
  • Belief Cycles
  • SMART Objectives
  • Coaching Practice, Peer Feedback and Self Reflection 

In advance of the workshop participants are required to identify two areas in which they would like to be more effective or successful.  This allows authentic conversations to happen in a safe and confidential environment and support the learning of the group.

NB Participants are required to attend both days to complete the programme - please ensure you are available to attend both dates before applying.

Do you have questions about NELC - Coaching Skills in the Workplace (2 Day Event)? Contact North East Learning Collaborative

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When & Where

Various (See Event Description for details)

United Kingdom

Wednesday, 18 November 2020 at 09:00 - Thursday, 19 November 2020 at 16:30 (GMT)

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North East Learning Collaborative

The North East Learning Collaborative (NELC) is made up of public and third sector organisations across the north east of Scotland and has been delivering shared events for 10 years. Since 2007, we have been working jointly in the design and delivery of a range of learning and development activities including CPD events, management and leadership courses, a mentoring scheme and coaching. Through the work of NELC, we have maximised the use of our resources through shared learning and helped the development of closer partnership working across the region. Our aim is to design and deliver the learning events that suit your needs and support organisational goals, whether these are national or “local”.

Our courses are open to members of the NELC only.  If you are unsure if you are a member of NELC CLICK HERE and contact your representative organisation.



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