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*NEW* Developing Assertiveness and Resilience - Thursday, 26 April 2018

FDALearn and Keyskills

Thursday, 26 April 2018 from 10:00 to 13:00 (BST)

*NEW* Developing Assertiveness and Resilience -...

Ticket Information

Ticket Type Sales End Price Fee Quantity
FDA/ARC Member 26 Apr 2018 £65.00 £5.66
Keystone Member 26 Apr 2018 £65.00 £5.66
Non-Member 26 Apr 2018 £125.00 £10.34

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Event Details

Developing Assertiveness and Resilience 

This workshop has been developed for FDALearn and Keyskills to enable you to become more assertive in the workplace and to build up your own resilience.

Assertiveness is all about setting boundaries and communicating confidence. The course will identify the key aspects of assertive behaviour and how that can help you at work. It will also help you to say No with confidence! Developing personal resilience is important for career progression and development, and the workshop will briefly look at how you can take steps to improve your own resilience.  


This workshop aims to help you:

- Develop more awareness of behavioural styles

- Develop your own sense of self worth

Acknowledge your personal qualities, strengths and skills

- Understand why resilience is so important

- Develop techniques to build your resilience


If you are a NEW FDA or Keystone member and you wish to claim this as your first free course please send an email to: or



Booking policy: Please book early as events do sell out and we can only admit you if you have booked and pre-paid.

From 1 January - Service fees: Eventbrite charges service fees and payment processing fees. Those paying via invoice to FDALearn/Keyskills will be charged £10 administration fee. Please consider your options for payment as this will be effective as from 1 January 2018.

Refund and cancellation policy: In order for you or your funder to receive a full refund, cancellations must be received at least ten working days before the event (a credit towards another event will not be given). Please note for cancellations received after the ten days window will not be eligible for a refund (a second chance to claim a free course will not be given for new members). Refunds will not be available for the registrants who choose not to attend an event. Should we need to cancel an event, we will contact you as soon as possible and will refund 100% of the fee you have paid.

Do you have questions about *NEW* Developing Assertiveness and Resilience - Thursday, 26 April 2018? Contact FDALearn and Keyskills

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When & Where

FDA, 6th Floor, Elizabeth House
39 York Road
United Kingdom

Thursday, 26 April 2018 from 10:00 to 13:00 (BST)

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FDALearn and Keyskills


Keyskills is the professional development initiative from Keystone, designed specifically to help HEOs and SEOs across the civil service.

Through a wide range of masterclasses and training courses, Keyskills will help members hone their exisitng skills while helping them develop career progression.

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*NEW* Developing Assertiveness and Resilience - Thursday, 26 April 2018
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