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NHS Patient Flow Congress *Free for NHS Staff*

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*Free for NHS Staff to attend only*

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Delivering National Emergency care access standards: Patient Flow Congress

In December 2019 the NHS recorded its poorest A&E performance with just shy of 100,000 patients waiting more than 4 hours for a bed. Over 2,300 patients had to wait over 12 hours to get a bed, this I another record high with a 726% increase from the previous year.

The current pressures being faced by emergency departments across the UK are no secret and are very well documented, we now need to look past this and focus on how we can ease the pressures on emergency departments and improve patient flow, our national Patient Flow Congress is fast becoming the leading 1-day patient flow conference in the UK, attendance will provide you with exclusive insight into national policy updates and on the ground best practice via our interactive and inspiring speaker sessions.

2021 Patient Flow Congress, areas of discussion:

A good practice guide to patient flow: Good patient flow is central to patient experience, clinical safety, and reducing the pressure on staff. It is also essential to the delivery of national emergency care access standards. Experts consistently advocate focussing on patient flow as a key factor in providing effective health care.

Same-day emergency care: Same day emergency care (SDEC) is one of the many ways the NHS is working to provide the right care, in the right place, at the right time for patients.

Multi-disciplinary team (MDT) working: How health and care professionals work together to support people with complex care needs that have been identified through risk stratification and case finding.

Command & control principles: University Hospitals of Morecambe Bay NHS FT embraced the use of command and control principles during 2017 into the patient flow process. This was enhanced during 2018 through the introduction of a new live command & control facility which utilises real-time informatics to allow targeted action within the hospital to improve daily patient flow and resulting in over 25 per hour reduction of meetings per day.

Reduce Avoidable Conveyance Programme: Over the past 12 months, several national policy developments and publications have emphasised the importance of ensuring that ambulance staff convey patients to an Emergency Department (ED) only if this is clinically appropriate for the patient’s needs, or where no alternative exists for the patient’s safe ongoing treatment and care.

Benefits of attendance:

Listen to the latest policy developments and live best practice sharing sessions

• Input directly to the discussions and panel debate sessions

• Take part in engaging and collaborative networking sessions with public sector peers from across multiple originations and regions

• Gain 8 CPD Points

• Meet with ten innovative and strategically chosen commercial providers that are helping to drive innovation within the public sector

• Enjoy hot breakfast and lunch provided on the day along with all the coffee you can drink.

Speaker schedule will be published Feb 2021.

Research sources Delivering National Emergency care: NHS England/ Improvement/ BBC News/ Kingsfund

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