NiceTuesday: Measuring customer experience & the science behind why we buy

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Vuolteenkatu 20, 3rd floor

20 Vuolteenkatu

33100 Tampere

Finland

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HappyOrNot is the global leader in instant customer and employee satisfaction reporting with their innovative feedback smileys. Behind the well-known feedback collecting Smiley Terminals, there is a lot of software development, service design and an intelligen data driven reporting service behind it.

HappyOrNot's Vice President Kirsti Laasio will lead us into the theme: "Measuring customer experience and the science behind why we buy". We will have an insight to the customer journey thinking and see examples how to improve customers experience and influence customer purchase and decision making.

The presentation will be in English, if needed.

If you have any food allergies, please inform us about those by 13.3.2018. You can send the information to nicetuesday.tampere@gmail.com.

HappyOrNot's office is located near Tampere's Orthodox Church. The address is Vuolteenkatu 20 and the office is in the 3rd floor. Just follow the Smileys!

Date and Time

Location

Vuolteenkatu 20, 3rd floor

20 Vuolteenkatu

33100 Tampere

Finland

View Map

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