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Northern Powergrid - Delivering Excellent Customer Service Roundtable Event

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Location

Location

The Principal York

Station Road

York

YO24 1AA

United Kingdom

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Event description

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The roundtable will be led by Neil Applebee, Director of People and Customer Service; Andy MacLennan, Business Development Director and Patrick Erwin, Policy and Markets Director

Our dedicated team of 2,600 employees operates 24 hours a day, 365 days a year, to maintain a safe, reliable and efficient electricity supply for our region.

Your needs can be very different from those of others, yet they all matter to us. So we’d like to hear from you about:

  • What can we do to support you better, now and in the future?

  • What’s most important to you when managing your account? What do you expect from an account management model? How can it work better for you?

  • Is there anything we can learn from how others offer great customer service to you?

  • Are there any insights on customer service that we can share with others in order to improve the industry as a whole?

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Date and Time

Location

The Principal York

Station Road

York

YO24 1AA

United Kingdom

View Map

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