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Northern Powergrid - Supporting Vulnerable Customers Roundtable Event

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Park Inn by Radisson York City Centre

North Street

York

YO1 6JF

United Kingdom

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Northern Powergrid roundtable event - Supporting vulnerable customers and communities

The roundtable will be led by Patrick Erwin, Policy & Markets Director and Tom Fielden, Finance Director

We work hard to provide the best possible support and service to vulnerable customers living in our operating area. People’s needs’ can be very different, especially during a power cut, yet they all matter to us. So we’d like to hear from you about:

  • Who you think should be a priority customer for additional support?

  • If 60% of our region is eligible to join our Priority Services Register, how can we better balance the needs of the many against those of a few?

  • Are there things that we can learn from, how others offer great support and service to vulnerable customers?

  • Are there any insights on customer vulnerability that we can share with others in order to improve the industry as a whole?

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Date and Time

Location

Park Inn by Radisson York City Centre

North Street

York

YO1 6JF

United Kingdom

View Map

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