‘Nuts & Bolts’ Volunteer Management Basics: 3. Develop & retain your team

Waitlist

If the ticket type for your region has sold out, please join our waitlist here https://www.smartsurvey.co.uk/s/116SQO/

Trainers:

Fran Stovold, Heritage Consultant, experienced in leading volunteer programmes in small museums and delivering training & resources to the sector.

What will be covered?

Museums relying on volunteers’ time in today’s sector need to address challenges of recruitment, retention, reward, succession planning and including more diverse communities.

In this session, we will look at volunteer retention, including:

• look at a range of ways you can recognise, develop and reward your volunteers, in order to retain them
• Cover options suitable for all budgets
• discuss succession planning and how you can build this into your volunteer management activity.

Case studies and resources will be provided as part of this session.

Related sessions

This is one of our three standalone volunteer management basics training sessions, you can also signup to join the below:

• 19 November - ‘Nuts & Bolts’ Volunteer Management Basics: 1. Grow your team

• 10 December - ‘Nuts & Bolts’ Volunteer Management Basics: 2. Diversify your team

1-1 coaching opportunity - Open to South East Museums ONLY (not open to London Museums)

This session is linked to an opportunity for some valuable 1:1 coaching from Fran to follow up your learning by making practical change and impact.

You can apply for this opportunity after the session via an expression of interest form.

Who should attend?

• Open to all non-national museums.
• Suitable for those in wholly or primarily volunteer-managed, smaller museums, whether in a paid or voluntary role.
• Aimed at an entry level.

Learning objectives

By attending the training, you will gain:

• a clear understanding of why and how you need to use volunteer management basic skills based on good practice, with practical tools and examples

• Increased confidence in volunteer management skills, with a clear understanding of how these can be applied as you recognise, reward & retain your volunteers, and put effective succession planning and volunteer policies in place

• Support to improve organisational resilience, morale and your organisation’s relevance to its locality

• Opportunity to embed your learning through practical application of at least one element of your practice in an agreed area with the support of the trainer consultant.

This session contributes to Accreditation 1.3 a satisfactory structure for governance and management).

Accessibility

To help us ensure you get the most out of the session, you will be asked to email us with any access requirements you may have when you complete your order form. Please see the list of examples of adjustments we can make. This list is not exhaustive and we would be happy to accommodate other requirements where possible, please email us to discuss.

Eligibility

MDSE is funded by Arts Council England (ACE) to support museums in the South East of England within ACE’s Accreditation scheme. The South East is defined as the local authority areas of:

• Bedfordshire (Bedford Borough, Central Bedfordshire and Luton Borough)
• Berkshire (Bracknell Forest, Reading, Slough, West Berkshire, Windsor & Maidenhead and Wokingham)
• Buckinghamshire and Milton Keynes
• Cambridgeshire and Peterborough
• Essex, Southend-on-Sea and Thurrock
• Hertfordshire
• Kent and Medway
• Norfolk
• Oxfordshire
• Suffolk
• Surrey
• East Sussex and Brighton & Hove
• West Sussex

We prioritise places on our training programmes for museums which are Accredited or officially Working Towards Accreditation. ACE publishes the official lists of Accredited and Working Towards Accreditationmuseums on its website. Where possible we will make places available for museums which do not meet these criteria but the number of places will vary depending on the event format.

London tickets

MDSE is working with Museum Development London (MDL) to deliver some of our training and development programmes.

If you are working or volunteering for a museum in London you are eligible to attend this session.

Terms & Conditions:

For full details of our programmes conditions, see our Terms and Conditions on our website

By booking a place on to a Museum Development South East training event, you are agreeing to the following terms and conditions:

• That you are from a South East museum which is in Arts Council England’s Museum Accreditation Scheme. Where this is not applicable you acknowledge that MDSE will facilitate your attendance if availability permits and that you or your organisation will pay any fees which may apply.
• It is a condition of receiving this ACE funded training that the online evaluation sent to the email address provided at the point of booking is completed by the specified deadline. This deadline is in the email notification unless a paper evaluation is specifically requested and submitted on the day of the training session.
• By booking a place you agree that you will make every endeavour to attend the event and you will give us at least 24 hours’ notice if you need to cancel your booking. If you repeatedly cancel your booking without sufficient notice you agree that we may exercise our right to remove you from future event bookings.