Question 1

How do I join?

Accepted Answer

This event will take place on Microsoft Teams. The joining link will be sent to you 2 days before and again 30 minutes before the start through Eventbrite email so please check your inbox or spam/junk folder for the link.

Question 2

What is the refund policy?

Accepted Answer

You may cancel your booking up to one calendar month without charge. Any cancellations made within two weeks of the training date will incur a 50% charge. Any cancellations made within a week of the training will be liable for full payment.

Question 3

What if the NWG Network cancel?

Accepted Answer

If NWG cancel the training for any reason, we will refund 100% of the fee, but will not be held liable for any travel or accommodation costs incurred. We always endeavour to reschedule a date as opposed to cancelling it.

Question 4

Is my registration/ticket transferrable?

Accepted Answer

If you cannot attend, you may transfer your ticket to a colleague with prior permission from the NWG. Please note that a NWG member may only transfer to another NWG member and a non-member to a non-member. Please email support@nwgnetwork.org to amend.

Question 5

I have another question

Accepted Answer

Should you have any queries or require any further information about this event or membership please contact support@nwgnetwork.org

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