Commerce today is a commodity – anyone can sell online. In a highly competitive landscape, it isn’t enough to compete on price and product. Your customers are expecting an experience that is not just about the transaction. If you want to not just survive, but thrive, providing a superior customer experience is mandatory. Organisations that lead in CX outperform laggards by nearly 80% according to research. But how to offer world-class omnichannel experiences whilst protecting margins and remaining profitable? Join us for this invitation only dinner to find out!

When: 6pm – 9pm, Tuesday 11th February 2020

Where: At Michelin star restaurant, Aquavit, St James’s, London

Guest Criteria: This event is aimed at senior decision-makers for Ecommerce/Digital/Customer Experience/ IT for large multichannel retailers

Learn how to provide a superior customer experience at every touchpoint, without sacrificing profitability. Experts from BigCommerce, Fluent Commerce, Attraqt and Greenlight Commerce will share their insights into the strategies and features that CX leaders need to provide and how to achieve these. These include:

• A highly immersive shopping experience, that’s secure and reliable

• Personalisation at every stage of the customer journey

• Contextual delivery of content based upon interaction intent and channel

• The surfacing of product availability and delivery options early in the customer journey

• To be able to buy, get delivered and return however and wherever they want

We hope you can join us for this evening of good food, fine wine and insightful discussion!

OUR EVENT PARTNERS

About Greenlight Commerce

Greenlight is a multiple award-winning digital and commerce agency that designs, builds, consults, trains and implements transformational strategies across: paid search & shopping, programmatic display, SEO, content marketing, digital PR, creative, site design & build, analytics, eCommerce systems integration, conversion rate optimisation, user experience, affiliate marketing, and data & audience insights. With the consistent objective of achieving dramatic growth for its clients, Greenlight delivers innovative work for brands such as Primark, Dixons Carphone, ghd, Superdry, Furniture Village, and eBay in over 30 countries. For more information visit www.greenlightcommerce.com

About BigCommerce

BigCommerce is the world’s leading open SaaS ecommerce platform for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 stores, 2,000+ mid-market businesses, 30 Fortune 1000 companies and industry-leading brands, including Assurant, Ben & Jerry’s, Skullcandy, Sony and Toyota. For more information visit www.bigcommerce.com

About Fluent Commerce

The world of commerce is changing rapidly. To offer a premium customer experience, Retailers need to adapt quickly and challenge the status quo. But their old systems can’t support this new reality. That’s why we exist. Fluent Commerce was founded to solve this problem and accelerate commerce globally. We’ve created a powerful and exciting commerce platform designed to meet the retail needs of the future. It’s a huge opportunity and we’re proud to be at the heart of it. We are the future of global commerce. For more information visit www.fluentcommerce.com

About ATTRAQT

Fredhopper was founded in 2000 and Locayta was founded in 2003. Both companies were instrumental in pioneering the creation of the ecommerce industry. They each supported retailers in powering exceptional online shopping experiences. Locayta became Attraqt in 2014, when it also became a public company through its listing on AIM. In 2017, these two companies, with shared values and experiences, came together to bring structure, scale and the ability to use smart data to enable the world's leading brands and retailers to optimise their ecommerce performance. Attraqt has continued to strengthen its capabilities in this mission by acquiring Early Birds in May 2019, a powerful AI-driven personalization platform that is key to the future scalability and growth of our business. The unique combination of these brand strengths has made us one of the globe's leading experts in merchandising-led shopping experiences for over 300 world-class customers. www.attraqt.com