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Office 365 training: 5 min per day to increase user adoption

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Siverside, Rivium Qudrant 75, Capelle a/d IJssel

Rotterdam

Netherlands

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The problem:

The business world is filled with dynamic constantly changing technology to support people working together. Technology in the working environment is changing very fast, with new features and updates constantly released. Do you know that only in 2018 Microsoft already launched 212 new features that are generally available for Office 365 users? Big numbers, rigt?

In such a condition it is really challenging for Office 365 users to keep up with this pace and the struggle with the adoption of new tools is real. As a consequence, users feel confused, lost in the variety of functionalities and new features. This has a huge impact on all Office 365 end users and on IT support desk, since employees ask for help and passively forward their issues to the IT help desk. The result? The IT support desk is overwhelmed with thousands of calls and emails per day.

The solution:

Luckily, nowadays new tools have been created to help IT support to reduce the number of requests from end users. This is done by providing content that fosters user adoption and helps Office 365 users to find support and the information they need directly, offering also new possibilities of learning. One of the newest tools is QuickHelp that gives the totally new approach ‘’ fix problems and learn at the same time’’.


What’s in it for you:

  • Discover the transformations in the role of IT support desk
  • Get to know the new possibilities to reduce emails to the IT support desk
  • Learn how to foster user adoption of end users, stimulate their pro-activeness and learning capabilities
  • Experience QuickHelp environment with a demo
  • Get practical tips and information on how to transform your employees’ habits
  • Re-think the ways of dealing with IT issues
  • Get 45 days of free online training with QuickHelp.



It's FREE! Register now and join us on 8th of October.



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Siverside, Rivium Qudrant 75, Capelle a/d IJssel

Rotterdam

Netherlands

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