Office Admin & Receptionist

What's included:

• Grab an enrolment letter as a gift!
• Eligibility to earn a CPD & QLS endorsed certificate.
• Fully Online Recorded Class
• 24/7 & Lifetime Access
• Online support
• No hidden fees

The Office Admin & Receptionist course equips learners with essential skills for effective office administration and professional reception duties. Students explore key receptionist responsibilities, including managing communications, organising schedules, handling correspondence, and providing first-class support in busy office environments. This course emphasises the practical knowledge needed to excel as a Receptionist, with insights into customer service, telephone etiquette, and administrative organisation.

Participants will also develop confidence in using office software, maintaining accurate records, and managing information efficiently. By completing this course, learners gain the ability to manage reception areas professionally while supporting daily office operations. Suitable for anyone aiming to pursue a career as a Receptionist or in administrative roles, this course builds a foundation for professional growth and opens pathways to office management, administrative coordination, and related careers.

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Learning Outcomes

• Understand the core responsibilities of a professional Receptionist clearly.
• Manage office communications and customer interactions efficiently every day.
• Organise schedules and maintain accurate records using standard office tools.
• Apply professional receptionist skills to enhance office workflow effectively.
• Use office software confidently to support administrative and receptionist tasks.

Who is this course for?

• Individuals aspiring to work as a professional Receptionist in offices.
• Administrative staff seeking to improve receptionist and office management skills.
• Job seekers looking for receptionist training to boost career prospects.
• Professionals aiming to enhance customer service and communication capabilities.
• Office coordinators wanting to strengthen receptionist responsibilities and workflows.

Career Path (UK Average Salaries)

• Receptionist – £21,000 per year
• Administrative Assistant – £22,000 per year
• Office Coordinator – £25,000 per year
• Executive Assistant – £28,000 per year
• Office Manager – £32,000 per year
• Customer Service Administrator – £23,000 per year