Office Administration & Reception (Receptionist) Skills Training – Level 3

The Office Administration & Reception (Receptionist) Skills Training – Level 3 Diploma Online Course is a comprehensive program designed to equip learners with the professional knowledge and practical skills required to succeed in modern office environments. This globally recognized diploma focuses on administration, receptionist duties, organizational tasks, and communication skills essential for effective office management.

Through carefully structured modules, the Office Administration & Reception (Receptionist) Skills Training – Level 3 Diploma provides learners with expertise in business etiquette, diary management, telephone handling, and meeting organization. Students will also gain practical knowledge of record-keeping, filing systems, invoicing, petty cash management, and customer service excellence.

The course emphasizes professional development, covering administration support, personal assistant responsibilities, and the skills of an effective administrator. Learners will also master essential office tasks, such as travel arrangements, mail services, and shipping operations. The program integrates time management, communication strategies, and business writing skills to help students perform confidently in any administrative or receptionist role.

By completing the Office Administration & Reception (Receptionist) Skills Training – Level 3 Diploma, learners will enhance their employability and develop the professional qualities needed to represent their boss and organization effectively. This online diploma offers flexibility for worldwide learners, preparing them for a successful career in office administration, reception, and business support roles.

Learning Outcomes

1. Apply advanced office administration and receptionist skills in professional environments.
2. Demonstrate effective communication and business etiquette in administrative duties.
3. Manage diaries, meetings, and travel arrangements with organizational efficiency.
4. Perform business writing, record-keeping, and filing to professional standards.
5. Deliver excellent customer service and represent organizations confidently.
6. Apply time management and scheduling techniques for improved office productivity.

Additional Gift with this Administration & Reception (Receptionist) Office skills Training

• Course 01: Time Management in the Workplace
• Course 02: Minute Taking (Gift)
• Course 03: Life Coaching

Course Curriculum

• Administration Support Assistant
• Personal Assistant
• Administration & Office Skills
• Skills of an Effective Administrator
• Administration Receptionist Skills
• Business Telephone Skills for Admin & Receptionist
• Representing Your Boss and Company
• Business Etiquette
• Mail Services and Shipping
• Travel Arrangements
• Organising Meetings and Conferences
• Diary Management and Note-taking
• Time Management for Admin & Receptionist
• Record Keeping and Filing Systems
• Business Writing Skills
• Organisational Skills
• Communication Skills
• Customer Service & Receptionist Skills
• Effective Planning and Scheduling
• Invoicing Petty Cash

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.