Office Administration - Secretary

What's included:

• Grab an enrolment letter as a gift!
• Eligibility to earn a CPD & QLS endorsed certificate.
• Fully Online Recorded Class
• 24/7 & Lifetime Access
• Online support
• No hidden fees

The role of a secretary sits at the very heart of office organisation. From managing correspondence and arranging schedules to keeping systems orderly and operations smooth, a skilled secretary plays a pivotal part in any modern business. This course explores the practical duties, etiquette, communication practices, and administrative responsibilities expected from a professional secretary in a variety of industries.

Whether you're looking to refresh your knowledge or step into a support role for the first time, this training covers everything from telephone etiquette and digital filing to minute-taking and diary management. A well-trained secretary ensures that business processes stay calm, consistent, and carefully coordinated. Learn to support managers, colleagues, and clients with efficiency, polish, and absolute attention to detail. If the idea of being the reliable right-hand in a busy environment appeals, this secretary course delivers.

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Learning Outcomes:

• Understand the core responsibilities of a professional secretary.
• Learn communication skills every secretary must master daily.
• Develop time management strategies tailored to a secretary’s workflow.
• Gain confidence in written tasks common for any secretary.
• Identify how a secretary ensures smooth administrative operations.

Who is this course for?

• Individuals interested in becoming a professional secretary.
• Jobseekers aiming to improve their secretary skill set.
• Administrative assistants seeking promotion to secretary roles.
• Office staff needing formal training in secretary duties.
• Career changers curious about the secretary profession.

Career Path & Average UK Salaries:

• Secretary – £25,000 per year
• Executive Assistant – £34,000 per year
• Legal Secretary – £29,000 per year
• Medical Secretary – £26,000 per year
• Office Administrator – £23,500 per year
• Team Secretary – £28,000 per year