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Office of the Chief Designer: The Scottish Approach to Service Design and...

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Quaker Meeting House

7 Victoria Terrace

Edinburgh

EH1 2JL

United Kingdom

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This session will introduce the Scottish Approach to Service Design and how you can use this to improve engagement with the services you offer and how to design them with, not just for citizens.

It will also feature an outcome based journey mapping workshop examining journey maps and the intricacies and complexities surrounding this.

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Date and Time

Location

Quaker Meeting House

7 Victoria Terrace

Edinburgh

EH1 2JL

United Kingdom

View Map

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