Office Receptionist Course

What's included:

• Eligibility to earn a CPD & QLS endorsed certificate.
• Fully Online Recorded Class
• 24/7 & Lifetime Access
• Online support
• No hidden fees

The role of an office receptionist goes far beyond answering phones and smiling at visitors. Often the first point of contact, an office receptionist sets the tone for the entire workplace. This online course has been designed to give you the key knowledge required to carry out your responsibilities with confidence, efficiency, and professionalism. From phone etiquette and scheduling to handling correspondence and maintaining calm under pressure, you’ll gain the essential know-how to manage a busy front desk.

This office receptionist course is ideal for those looking to polish their communication and organisational skills. You'll explore key areas such as customer service, time management, conflict resolution, data entry, and maintaining confidentiality in an office environment. Whether you're just starting out or aiming to refine your current skillset, this course gives you the structure and insight to perform at your best. If you’re aiming for a role where professionalism, charm, and attention to detail matter, the office receptionist course is your next step.

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Learning Outcomes

• Understand the daily duties of an office receptionist role.
• Learn effective communication techniques for an office receptionist.
• Master appointment scheduling and office coordination tasks.
• Handle phone calls and messages like a skilled office receptionist.
• Maintain professionalism in all areas of the office receptionist role.

Who is this course for?

• Aspiring office receptionist professionals starting their career.
• Individuals seeking structured office receptionist role preparation.
• Administrators moving towards an office receptionist position.
• Customer-facing staff interested in becoming an office receptionist.
• Office workers looking to improve their office receptionist skills.

Career Path & Average Salaries in the UK

• Office Receptionist – £18,000 to £25,000 per year
• Administrative Assistant – £19,000 to £28,000 per year
• Front Desk Officer – £18,000 to £24,000 per year
• Office Coordinator – £21,000 to £30,000 per year
• Personal Assistant – £23,000 to £35,000 per year
• Customer Service Administrator – £20,000 to £29,000 per year

Certification

Upon successful completion of the course and its assessment, you can obtain the certificate for a small additional fee. You can check the certificate fees and related details from the following link: https://www.oneeducation.org.uk/certificate/. You may also request a hard copy certificate, which will be posted to your preferred address for a small additional fee.