Online Communication Skills Course Training

Miscommunication can be a nuisance, especially when it happens over email, in meetings, or anywhere in between. This course cuts through the noise and offers clear insight into how online communication actually works—without any corporate fluff or motivational slogans.

From verbal tone to written clarity, each module is built to help you get your message across without sounding robotic—or worse, vague. Whether you’re managing clients, collaborating on projects, or just trying not to sound like you’re shouting via text, this course helps keep things crisp, polite, and to the point.

Learning Outcomes:

• Learn how to communicate clearly across digital formats.
• Understand tone and body language in video-based communication.
• Improve written messages for clarity, tone, and structure.
• Recognise common missteps in digital conversations.
• Explore ways to keep communication purposeful and respectful.
• Build confidence when communicating in group or 1:1 settings.

Who is this Course For:

• Professionals who work remotely and communicate online daily.
• Jobseekers looking to polish online communication etiquette.
• Freelancers dealing with clients through text or video.
• Managers conducting virtual meetings and written feedback.
• Students attending online classes or assessments.
• Customer service staff using chat, email, or video tools.
• Business owners interacting with clients via online platforms.
• Admins and PAs managing communication across digital channels.

Career Path (UK Average Salaries):

• Customer Support Officer – £25,000/year
• Remote Team Manager – £38,000/year
• Content Coordinator – £30,000/year
• Communications Assistant – £28,500/year
• Online Community Moderator – £26,000/year
• Personal Virtual Assistant – £27,500/year