Online Course on Operating Airlines

Master airline operations, sales, safety, and customer service in this online course.

Overview

Operating an airline is no small feat—it’s a ballet of logistics, service, safety, and strategy. This online course provides a detailed look at what makes an airline tick, from day-to-day functions to long-term planning. Whether it's ground operations or seat inventory, you’ll gain insights that hold the cabin together and keep the airline soaring above the clouds.

With a structured, no-fluff approach, you’ll explore customer service nuances, learn the inner workings of airline revenue systems, and understand what keeps planes safe and passengers loyal. This isn’t just theory—it’s a smartly organised window into how airlines operate, designed to enrich your knowledge without the turbulence of overused jargon.

Learning Outcomes

• Understand core functions behind successful airline operations.
• Identify key elements in airline marketing and ticket sales.
• Analyse how revenue systems affect airline profitability.
• Recognise essential strategies in airline safety management.
• Evaluate customer service frameworks in commercial aviation.
• Gain clarity on the structure of airline departments and roles.

Course Curriculum

• Module 1: Introduction to Airline Operations
• Module 2: Operational Components of an Airline
• Module 3: Airline Customer Service
• Module 4: Airline Marketing and Sales
• Module 5: Airline Revenue Management
• Module 6: Airline Safety Management

Who is this Course For

• Individuals curious about how airlines function behind the scenes.
• Professionals in aviation seeking deeper operational insight.
• Career switchers aiming for the aviation sector.
• Graduates exploring opportunities in airline operations.
• Travel industry staff wanting airline-specific expertise.
• Entrepreneurs eyeing ventures in aviation or travel.
• HR teams in aviation-focused recruitment.
• Airline employees broadening their role-specific knowledge.

Career Path

• Airline Operations Officer – £35,000 average salary
• Revenue Analyst (Airlines) – £42,000 average salary
• Airline Customer Service Manager – £38,000 average salary
• Safety Manager (Aviation) – £50,000 average salary
• Airline Marketing Executive – £37,000 average salary
• Sales Strategist (Airlines) – £45,000 average salary