The programme:
is accredited by the Personalised Care Institute (PCI)
is currently delivered online via Microsoft Teams with potential to be delivered face to face or group sessions in-house depending upon demand and restrictions
consists of seven modules delivered across four days (3 consecutive training days with the fourth day scheduled 30th September to give trainees an opportunity to test and embed their new skills)
has been developed with direct experience of recruiting, hosting and training people within ARRS (Additional Roles Reimbursement Scheme) posts
has been developed in collaboration with subject matter experts, a peer review group of service users with respect to what matters to them and Pathways staff currently delivering personalised care
is overseen by a GP Lead
is continuously improved
results in 24 CPD points and a PCI (Personalised Care Institute) completion certificate upon successful completion.
Module 1 : Personalised Care and the NHS Long Term Plan
Discover how personalised care is transforming healthcare in the NHS. This module takes you on a journey through the key principles of the NHS Long Term Plan, highlighting a powerful shift—from asking "What’s the matter with you?" to "What matters to you?" You'll explore the heart of shared decision making and learn how placing people at the centre of their care leads to better outcomes, stronger relationships, and more meaningful support. Join us in embracing a more compassionate, collaborative approach to health and wellbeing.
Module 2 : What is Health Coaching?
Unlock the potential of Health and Wellbeing Coaching in this inspiring introduction to a vital and growing role within the NHS. This module explores the core principles of health coaching and how they come to life within GP practices and Primary Care Networks (PCN's). You’ll gain a deeper understanding of how health inequalities, health literacy, and patient activation shape people's health journeys—and how coaching can make a meaningful difference. Learn how supported self-management empowers individuals to take control of their wellbeing by building on their own strengths, insights, and goals. This is personalised care in action.
Module 3 : Supporting Patients with Long-Term Health Conditions
How can Health and Wellbeing Coaches make a real difference in the lives of those managing long-term conditions? In this practical and insightful module, you'll explore how coaching can support people living with challenges such as:
Overweight and Obesity
Stress, Low Mood, and Mild Mental Health Issues
Type 2 Diabetes
Cardiovascular Disease
Hypertension
High Cholesterol
Persistent Pain
Through motivational interviewing and proven coaching techniques, you'll learn how to create meaningful conversations that build trust, inspire confidence, and encourage positive lifestyle changes. Discover how to structure sessions that not only support self-management but also help individuals take charge of their health in a way that works for them.
Module 4 : Physical Activity and Healthy Eating
Discover the impact of small changes that make a big difference. This module explores the core principles and benefits of staying active and eating well, drawing on trusted guidance and practical recommendations. Learn how to support and motivate individuals to build healthier habits, boost their energy, and move towards their personal wellness goals.
Module 5 : Building your Toolkit: Approaches to Behaviour Change
Take your coaching skills to the next level with practical tools and proven strategies that spark real change. In this module, you’ll explore how to lead meaningful, person-centred conversations that inspire confidence, foster motivation, and support individuals in setting and achieving their health goals.
Dive into powerful behaviour change models - such as COM-B, the Transtheoretical Model, MECC, and the strengths-based approach and discover how to apply them effectively in real-world coaching scenarios. Learn how these frameworks can shift mindsets, overcome barriers, and open the door to healthier, more sustainable lifestyles.
Module 6 : Health Coaching in Groups
Discover the power of group coaching and how it can create a supportive, motivating space for shared learning and growth. In this module, you’ll explore how group sessions can amplify the impact of health coaching by fostering peer support, encouragement, and connection.
Learn practical techniques for confidently facilitating group conversations, building trust, and creating a safe, inclusive environment. We’ll also explore the benefits and challenges of group work and provide strategies to help you navigate them with confidence. Whether you're new to group facilitation or looking to refine your approach, this module will equip you with the tools to make every session meaningful and effective.
Module 7 : Working in Practice
Step into the real-world role of a Health and Wellbeing Coach with this practical, career-focused module. You’ll explore the key elements of the NHS England Workforce Development Framework and what they mean for you in day-to-day practice.
From setting clear boundaries and managing caseloads effectively to accessing quality supervision and understanding safeguarding responsibilities, this module equips you with the skills and confidence to thrive in your role. You’ll also discover smart strategies for generating referrals and learn how to showcase the value and impact of your work - making sure your contributions are seen and celebrated.
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To reserve a place please book through Eventbrite or get in touch via info@personalisedcaretrainingacademy.co.uk
Thanks for your interest in our training programme - if you’d like further information or would like to enquire about discounts for group bookings or tailored in-house personalised care training solutions please contact:
Josh Matthews - josh.matthews@pathwayscic.co.uk
