Online Professional Development (2 day virtual training)

Our Professional Development training course is specifically designed to empower individuals seeking to make a positive impact and excel in a professional setting. Regardless of your industry, cultivating a set of universal professional skills is crucial for success. These skills include goal setting, effective communication, work prioritisation, conflict management, emotional self-regulation, and inspiring others.

By attending this training, you will significantly enhance your proficiency in these essential skill sets, boosting your confidence and effectiveness in your professional life. Whether your profession involves interactions with others, expanding your knowledge of these six universal professional skills is invaluable.

Offering the most advanced, comprehensive, practical, and applicable content available, our two-day Professional Development training course stands out as the ultimate resource on the market.

This training is fully interactive and is delivered via Microsoft Teams by an experienced trainer, over two consecutive days. The course starts at 9am, with breaks at 11am, 1pm and 3pm, finishing at 4.30pm.

This training course has been accredited by CPD. With 12 trainer-led CPD hours, plus additional hours via post-course portal independent learning.

Professional Development Training Course Content

Goal setting: Since you succeed by achieving goals, on this course you will become an expert on how to set and achieve goals.

Clear communication: You have to make yourself clearly understood, so you will learn how to improve the clarity and accuracy of both your spoken and written language.

Impression management: How to control your words and actions to consistently establish a favourable perception in others' minds.

Prioritisation: You cannot do every thing simultaneously, so we teach you the vital skill of prioritisation.

Conflict resolution/performance management: Not everyone does what they should do, so we show you how to handle conflicts in the correct manner.

Positive language: How to transform negative language into positives. And why affirmative commands are important.

Rational Conflict management; Learn to resolve conflicts quickly and effectively. Differentiate between reasons and excuses. Know when to concede and when to stand your ground.

How to manage difficult conversations: How to rationalise conflicts; use objective language. Proposing specific, practical corrective action. The importance of praise and appreciation.

Time management: How to get the most done in the minimum time. Prioritisation, organisation and delegation. Distinguish between busy and productive.

Distractions: How to deal with time wasters, distractions and interruptions.

Self-emotional management: We are affected by our feelings, so you will learn how to better manage your own emotions and how to feel more optimistic, motivated and confident.

Inspiring others: You need to encourage people towards the achievement of the goals that you set, so will show you the effective methods of motivation.

Continuous improvement: The role of failure in success. Five-part success formula.

This course will leave you feeling inspired and eager to put your new skills into practice.

"Excellent content and presentation. Factual, informative and helpful. This training will help greatly when dealing with various situations within the workplace. The training presentation was brilliant; well described, with great examples where necessary. Informative and helpful. Many thanks." Delegate from The Harmony Trust Ltd