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Online Training Module - Introduction to using CCMS

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Introduction to using CCMS

We’ve designed an introductory class specifically for the beginner user. If you haven’t yet used CCMS or have only made a handful of applications this class is an excellent starting point. The class focuses on the change CCMS will have on the way we (the LAA) and you (Providers) work together digitally.

The module covers the core functionality of CCMS at a fundamental level. At the end of the class you’ll know which section to use when you’re making a new application. How you’ll use online communications as we move into a digital future. You’ll be confident navigating around the different sections of CCMS and understand the language used when talking about applications in CCMS terms.

About CCMS

The Legal Aid Agency (LAA) is introducing online ways of working for civil and family certificated legal aid work, involving the creation of a new system for providers and counsel.

This is the Client and Cost Management System (CCMS) and all new cases will be managed through this system.

Visit the CCMS website for more information and training materials.

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