Open to All

The session will cover the following topics:

• Understanding disability including the Equality Act 2010 and the social model of disability
• Disability and visitor requirements
• Inclusive communication strategies
• Making exhibitions inclusive
• Reasonable adjustments
• Responding to visitor feedback
• Policies and Plans

The event will be delivered via Zoom using a range of exercises and interactive features including Chat and Breakout Rooms, and will include a short break. Participants are encouraged to ask questions and actively participate in discussion. If you have any concerns about accessibility or usability for these features please contact enquiries@mdmidlands.org.uk

This event supports the Arts Council England Inclusivity and Relevance Investment Principle.

About the trainer

Direct Access is a leading accessibility and inclusion consultancy, proudly Disability Owned and Operated (DOBE™ certified) since 2004. Founded and run by people with lived experience of disability, they specialise in accessibility consultancy, accessible media, and inclusive products.

Direct Access’ work spans a wide range of projects—from small community venues to UNESCO World Heritage Sites and world-renowned museums—collaborating closely with clients, architects, and design teams to deliver truly inclusive spaces.

Their mission is a simple but important one: to help organisations move beyond exclusive design practices and foster environments where people with disabilities can participate fully and equally.

They believe true accessibility isn’t a one-time fix—it’s a mindset, a culture, and a commitment that must grow and adapt with our society and the technologies that shape it.

Who should attend?

This training is suitable for beginners and delegates seeking to refresh or update their knowledge of current good practice.

Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the Midlands which are Accredited or officially Working Towards Accreditation.

Please note: We require you to complete the full booking form in order to confirm your eligibility for the session. The main booking form questions will appear after you have been through the 'check out' process. If you do not complete this form we will be in contact and reserve the right to cancel your ticket if we do not receive a response.

Accessibility

This event will be auto-captioned through Zoom. If you would benefit from any other form of access support, including live captioning, please answer ‘yes’ to the access requirements question on the booking form and email the MDM team as early as possible stating the support you require.

All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.

https://mdmidlands.org.uk/training-accessibility-statement

Important Information

https://mdmidlands.org.uk/code-of-conduct

https://mdmidlands.org.uk/booking-terms-and-conditions

Contact Us

If you need any further information or would like to speak to a member of the team please contact us:

Enquiries@mdmidlands.org.uk

01952 435 943