The Organisational and Business Writing Skills Class helps you master clear, concise, and professional communication. Learn to create impactful reports, emails, and documents that enhance workplace efficiency and professionalism.
Course Curriculum:Module 01 - Introduction to Personal Assistant & Admin Support AssistantModule 02 - Introduction to Office AdministrationModule 03 - Skills of an Effective AdministratorModule 04 - Introduction to Reception and ReceptionistModule 05 - Business Telephone SkillsModule 06 - Representing Your Boss and CompanyModule 07 - Business EtiquetteModule 08 - Mail Services and ShippingModule 09 - Travel ArrangementsModule 10 - Organising Meeting and ConferencesModule 11 - Diary Management and Note TakingModule 12 - Time ManagementModule 13 - Record Keeping and Filing SystemsModule 14 - Business Writing SkillsModule 15 - Organisational SkillsModule 16 - Communication SkillsModule 17 - Customer ServiceModule 18 - Effective Planning and SchedulingModule 19 - Invoicing/Petty Cash
(See curriculum)
What's included:
- CPD Certification
- Fully online, interactive course.
- Free PDF certificate on course completion.
- 24/7 access to the course for a lifetime.
- Online support
