What are some effective strategies for dealing with hostile employees?

Every workplace presents unique challenges which people respond to differently. It is inevitable that one will encounter some form of destructive behaviour contributing to a tense and awkward work environment.You are invited to attend a panel discussion on how to tackle sensitive conversations in the workplace.This event will explore challenging conversations in the workplace with a heavy focus on:

• Creating a channel for secure and reliable communication with inflexible/ rigid personnel
• Mediation: How to accommodate people with diagnosed and undiagnosed mental health conditions
• Objection handling: How to deal with personnel who refuse to cooperate / engage in behaviour management processes

Speakers:

• Ami Bartrip, Global HR Business Partner Metaswitch Networks
• Martha Clarke, Mediator & Director Mindful Communications & Coaching
• Milee Brambleby Mediator and Director Commonsense Services
• John Hind, Direct & Founder - Compass Resolution