£53.89 – £101.86

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Location

Devon Communities Together

Unit 7 Basepoint Business Centre

Yeoford Way

Exeter

EX2 8LB

United Kingdom

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

Course Description

This course is designed to answer the question, “What should I do if the I’ve been told I’ve been overpaid a benefit?”

This course is for people who provide advice and support to people who seek help with what to do about having been overpaid a benefit.

The course will cover:

  • How benefits overpayments might happen
  • How to check that calculations of overpayments are right
  • The rules about whether benefits authorities are entitled to recover overpayments
  • How overpayments can be recovered
  • How to challenge overpayments.

Citizens Advice Devon logo

IF YOU WOULD LIKE TO COMMISSION THIS AS AN IN-HOUSE COURSE TAILORED TO YOUR ORGANISATIONAL NEEDS PLEASE CONTACT INFO@DEVONCOMMUNITIES.ORG.UK

Course Aims & Objectives

(Learning Outcomes)

The course will enable participants to:

  • Check the existence, calculation and recoverability of a benefit overpayment
  • Check the means of repayment
  • Challenge decisions

ABOUT YOUR TUTOR

Vincent Willson

Vincent has worked for the Citizens Advice service in Devon since 1985. As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation. He has been a benefits caseworker for most of his working life, having taken cases to the Upper Tribunal level. He has been providing benefits training for Citizens Advice Devon since 2017. He is the Chief Officer at Citizens Advice Teignbridge.

SPECIAL REQUIREMENTS

Please let Support Services know if there is anything that would affect your learning and if there is anything we can do to enable you to fully participate in our courses and we will do our best to accommodate you.

Call Support Services on 01392 248919 or email info@devoncommunities.org.uk

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Date and Time

Location

Devon Communities Together

Unit 7 Basepoint Business Centre

Yeoford Way

Exeter

EX2 8LB

United Kingdom

View Map

Refund Policy

Refunds up to 7 days before event

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