PA – Personal Assistant Online Course

Key Features

• Accredited by CPD
• Instant e-certificate
• FREE PDF + Hardcopy certificate
• Easy payment method
• Fully online, interactive course with audio voiceover
• Self-paced learning and laptop, tablet, smartphone-friendly
• Learn Anytime, Anywhere
• 24/7 Learning Assistance
• Best Value Price
• Discounts on bulk purchases

This comprehensive PA – Personal Assistant course is designed for individuals who want to learn about PA – Personal Assistant roles, responsibilities, and essential office skills. The program covers a wide range of administrative and organizational tasks that every Personal Assistant must master to support executives, managers, and teams efficiently. Students will gain practical knowledge in diary management, time management, business etiquette, communication skills, and office administration while enhancing their professional competence. The curriculum also emphasizes organizational skills, record keeping, and effective planning, which are vital for career growth in administrative support.

Learners will understand key responsibilities of a Personal Assistant, including managing travel arrangements, scheduling meetings, handling mail services, and representing their boss or company professionally. The course provides hands-on insights into receptionist duties, business telephone skills, customer service, invoicing, and petty cash management. Participants will also improve their business writing skills, note-taking, and filing systems to enhance office efficiency. By the end of this course, learners will be capable of executing multiple administrative tasks seamlessly while maintaining high productivity and professionalism.

Learning Outcomes:

1. Demonstrate effective time management techniques for daily administrative tasks.
2. Organize meetings, conferences, and travel efficiently with professional skills.
3. Apply strong communication and customer service skills in office settings.
4. Maintain accurate records, filing systems, and business correspondence properly.
5. Utilize business etiquette to represent executives professionally and confidently.
6. Implement effective planning, scheduling, and diary management strategies successfully.

Course Link: PA – Personal Assistant

Course Curriculum:

Introduction to Admin Support Assistant- Understand the role, responsibilities, and importance of administrative support.

Introduction to Personal Assistant- Learn PA duties, executive support, and professional workplace expectations.

Introduction to Office Administration- Explore office operations, workflows, and essential administrative processes.

Skills of an Effective Administrator- Develop multitasking, problem-solving, and decision-making administrative skills.

Introduction to Reception and Receptionist- Master front-desk management, greeting visitors, and handling office inquiries.

Business Telephone Skills- Learn professional phone etiquette, call handling, and communication techniques.

Representing Your Boss and Company- Understand professional image, executive representation, and stakeholder interaction.

Business Etiquette- Apply proper manners, corporate behavior, and professional interaction in office.

Mail Services and Shipping- Manage incoming/outgoing mail, courier services, and internal distribution efficiently.

Travel Arrangements- Plan, book, and coordinate travel itineraries, accommodation, and logistics.

Organising Meeting and Conferences- Schedule, plan, and execute meetings and corporate events effectively.

Diary Management and Note Taking- Maintain executive calendars, appointments, and accurate note-taking practices.

Time Management- Prioritize tasks, meet deadlines, and optimize daily work efficiency.

Record Keeping and Filing Systems- Implement organized filing, document storage, and retrieval processes.

Business Writing Skills- Create professional emails, reports, and correspondence for workplace communication.

Organisational Skills- Strengthen planning, coordination, and workflow management capabilities.

Communication Skills- Enhance verbal, non-verbal, and written communication in office environments.

Customer Service- Deliver excellent service, handle inquiries, and maintain client satisfaction.

Effective Planning and Scheduling- Plan resources, manage tasks, and ensure smooth office operations efficiently.

Invoicing and Petty Cash- Process invoices, manage petty cash, and maintain accurate financial records.

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• Instant, Unlimited & Lifetime Access to 2500+ Courses
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Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.